Customer Manager (m/f/d)

The focus of the customer manager's position is the intensive incorporation into the customer structure – with the aim of creating effective customer management and specifically supporting the development of our customer relationships. The central tasks are: Customer Management: You can provide a structured overview of existing and new customers as well as their contractual arrangements – even outside the daily business – and develop individual support. Together with the team, you will shape how EHA will organize customer relationships in the future – always oriented towards the actual needs of customers. Customer and sales management: You develop a structure for customer management, implement and perform operational tasks. You are the first contact person for your customers (accounts), coordinate their concerns, create offers and support in contract design. Efficient data management: You continually develop customer data – systematically and in close connection with our IT systems. This ensures a solid foundation for all customer-related activities. process monitoring and optimization; Reporting: You define and monitor sales and customer processes and establish a reporting system that provides data-based insights. This allows you to regularly inform your customers about relevant developments in their customer relationship. You play an important role in building sustainable, successful customer relationships – with direct influence on EHA's business results.

Completed commercial training or a study of economics, economics or a related subject Professional experience in sales or care of business customers (B2B) Ideally knowledge of the energy industry or telecommunications Very good German knowledge of word and writing (min. C1), English knowledge of advantage Number affinity and experience in the handling of analyses and data Communication strength, organisational talent and team-wide coordination capability Customer needs motivate you – you think solution-oriented and always have the optimization potential in mind

Sense & stability: With your work, you ensure the energy supply of thousands of branches and critical infrastructure – in a stable environment with short decision-making paths and real design playroom. Growth in working day: You take responsibility for your own topics, meet decisions independently and participate in diverse projects. Individual training offers and our Buddy concept support you. Estimation & Community: Personal gestures, regular team events, family-friendly offers and 30 days vacation ensure a working environment in which you feel comfortable in the long term. Flexibility with clear framework conditions: Modern working time models allow you a good balance between profession and private life. Benefits that support in everyday life: Germanyticket, REWE employee discount, modern home office equipment, corporate benefits as well as diverse health and well-being offers. .