BWI GmbH | Germany | Deutschland gesamt bundesweit, Hamburg, Frankfurt, München, Nürnberg, Ulm, Berlin, Bonn, Leipzig | Permanent position | Full time / Home office | Published since: 02.07.2026 on stepstone.de
Senior Process Advisor Network (m/f/d)
As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With more than 8,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the future digital capability of the Bundeswehr.
from August and full-time at one of our BWI locations. We, the “Point of Delivery 2 – NETWORK” department, ensure communication between our customers and ourselves. We are an important and large area of expertise within the BWI and are structured in services (LAN, WAN, RAS, Security and WLAN). In our service development department we have the full responsibility as these services are designed and developed. Strategically important decisions for the NETWORK are elaborated here. Here we choose hard and software, develop & test designs and processes, develop improvements of the already existing network and continue to build up the challenges of tomorrow with innovative technologies. .
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Your tasks • Your profile • What we offer
Design, introduction and continuous improvement of IT service processes in the area of Network
Modeling and documentation of service-specific applications according to the ITIL processes in commercially available tools
Development of service-specific processes or Processes in the form of work and action instructions
Continuous coordination with the architecture teams, service management and operating units in the design of processes and their automation
Regular review of the specification documents for topicality and updating as required
Successfully completed studies in the relevant field or vocational training with appropriate expertise
Multiannual professional experience in process development and process documentation and experience in project management, ideally with professional leadership of project teams
Understanding the Basic Technologies of IT in Network Services
Knowledge of IT service management processes based on ITIL v3 desirable
Good team and communication skills and safe negotiation
German language skills in word and writing
The BWI offers a market-oriented remuneration, a secure workplace and a premised and employee-funded occupational pension scheme We offer 30 days of annual vacation, 1 day of service plus options for individual adjustments Our Benefit app gives you a monthly balance and tax reliefs on tickets for the ÖPNV are also available. We enable flexibility to reconcile work and private life, for example through mobile work or trust work time and the long-term construction of a value balance account for e.g. a sabbatical Our job bike offer allows leasing up to 2 bikes
Location
 | BWI GmbH | |
| 89075 bundesweit, Hamburg, Frankfurt, München, Nürnberg, Ulm, Berlin, Bonn, Leipzig | ||
| Germany |
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