Application consultant in the office (m/f/d)

Processing of customer requests by phone, email and remote maintenance in second-level support Online training of our software products Application and organisational advice in the field of “Digitalization in Crafts” Adapting the software to customer-specific processes Communication with our developer team as part of third-level support Further development of new colleagues Technical support of internal and external customers

Completed technical or commercial training or comparable activity Interest in processes in craft and manufacturing plants Good communication skills in German and basic language skills in English Service and solution-oriented action Self-employed

Solid contract with balanced work-life balance Comprehensive incorporation into the business and software processes Practical knowledge of all business areas Individual career planning based on personal goals Regular workshops and further training Cross-border cooperation Occupational pension Varied and responsible activities Pleasant working environment within a friendly, motivated and open-minded team Benefits in the Karlsbad location Ergonomic jobs and height-adjustable desks Modern and attractive office environment Regular events such as Christmas party and barbecue parties Large selection of free drinks Weekly fresh, seasonal and varied fruit plate Excellent transport connection, also by bus and train Free parking in front of the company building Large lounge incl. Terrace with beautiful atmosphere to relax in the lunch break