DKMS Donor Center gGmbH | Germany | 72xxx Tübingen | Permanent position | Full time / Home office | Published since: 22.12.2025 on stepstone.de
Head of Department Donor-Patient Contacts (m/f/d)
A good job can do so much. With us even second life opportunities! As an international non-profit organization, our goal is to give as many blood cancer patients as possible a second chance of life and access to stem cell transplants. In order to help even more patients, we regularly need reinforcement of dedicated and highly qualified employees with personality. In a global network of around 1,600 DKMS collegiate, we want to work together with you and more than 13 million registered donors: within this goal. The DKMS Donor Center is a wholly owned subsidiary of DKMS. The Donor Center has the primary tasks of donor registration, donor care and donor placement. After a life donation by stem cells, the Donor-Patienten Contact Division takes over contact with donors:inside and transplant clinics from the workup department. The first follow-up after the donation will be conducted and, if necessary, the withdrawal clinic or other departments will be informed if there is information or action. In addition, the department provides contact, initially anonymously, between donors:inside and patient:inside. The department also has responsibility for complaint management for real donors:inside (FBM team). We are looking for contacts in Tübingen as soon as possible, full-time and unlimited, a:n Head of Department (m/w/d). .
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Your tasks • Your profile • What we offer
Monitoring the coordination and processing of work tasks in the department Organization and Ensuring Workflows Technical and disciplinary management of the teams in cooperation with the team management Planning and responsibility of the department budget and project planning process Monitoring and control of set goals and project results Responsibility for the operational functionality of the department at any time and ensures appropriate framework conditions for employees Coordination and optimization of cooperation with other departments of the company Ensuring the further development of department and its employees Representation of the department's technical interests internally and externally (e.g. specialist congresses)
Successfully completed master's or graduate studies preferably in the fields of pedagogy, language science, communication or a medical field At least 4 years of professional and leadership experience Embossed contact and communication strength as well as very high empathy Very good knowledge of the conduct of difficult discussions and conflict management Very good knowledge of DKMS internal processes Advanced knowledge in MS Office applications Very good knowledge of German and English Good medical knowledge Very good organizational skills, time management and high stress resistance
A sensual job that allows people a second chance of life A valuable corporate culture and a collegial operating climate Flexible working time model with the possibility of mobile work (up to 125 days a year) An attractive remuneration model including additional benefits such as asset-effective benefits and occupational pensions 30 days of vacation per year; additional special holidays in personal events Sabbatical offer A comprehensive training and training offer Free offer of fruit, water, coffee and tea Various and interesting offers for BGM (e.g. Jobrad, Health courses in cooperation with a large health insurance etc.) Corporate Benefits staff offers
Location
 | DKMS Donor Center gGmbH | |
| 72072 Tübingen | ||
| Germany |
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