Manager Sales Operations & Communications (m/f/d)

HAKA Kunz GmbH is a digital brand company with over 80 years of experience in high-performance products for household, laundry and personal care – made in Germany. We redesign access to cleanliness: Online first, networked and scalable. We connect strong brands, effective products and community to an integrated sales model.

Our goal: to be where our customers are: inside – and make their lives easier.

We do not build a classic distribution – we build a scalable, digital distribution model.

You want to work on this...? You think analytically and in contexts You bring clarity into complex topics You communicate precise and binding You work structured and independent You have a good understanding of modern digital distribution

Your claim is: create clarity, secure implementation, improve results? Keep reading!

These are your tasks

Sales Control & Communication in our Direct Sales Business Unit Translation of strategies and initiatives into concrete sales impulses Building a clear and uniform communication system Ensure that measures in sales are understood and implemented

Operational support & control structuring and prioritization of sales-relevant topics Support for operational and tactical sales management Preparation of decision bases for the sales management

Analysis & Reporting Building and further development of central sales figures Creation of clear, control-relevant dashboards Analysis of results and derivation of concrete measures

Interface management Close cooperation with sales, marketing, service and e-commerce Translation of marketing measures in sales activation Integration of customer and service feedback in processes and measures

CRM and Processes Further development of the CRM system as a control instrument Improving data quality and usage in sales Design and optimization of efficient, scalable processes

Events & Sales Development Support in planning and implementation of sales formats Contribution to stabilisation of existing sales Support in building new models in social selling / community business

Understanding structures and mechanisms in direct sales Experience in handling CRM systems and digital tools Basic understanding of KPIs and their interpretation Ability to change between strategy and operational implementation Structured, independent operation

High self-responsibility and design space Flexible working hours and mobile work 30 days holiday (24./31.12. free) at 37.5 hours Attractive Benefits (employee discount, job wheel, retirement provision) Individual development