With over 150 hotels (incl. secured pipeline) and more than 20,000 hotel rooms at over 60 locations in Europe, NOVUM Hospitality is one of the largest owner-operated hotel groups in Europe. Founded in 1988, the Hamburg company has become a leading player in the hotel industry under the leadership of Chief Executive Officer & Owner David Etmenan and is known for its diversity of centrally located accommodation in the Midscale and Upper Midscale segment. The signing of a cooperation agreement with IHG Hotels & Resorts in April 2024 makes NOVUM Hospitality one of IHG's largest global franchise partners. The partnership includes the launch of the Co-Brands Holiday Inn – the niu and the conversion of the other NOVUM Hospitality brands. Yggotel, Select Hotels and Novum Hotels are integrated into the brand world of the IHG brand Garner. acora Living the City converts to IHG Extended-Stay-Marke Candlewood Suites. For both brands, this means the Europe debut in the future. www.novum-hospitality.com

Great visions need strong personalities. Complete our team and actively shape one of the most innovative family-run hotel groups.

Type of employment: Full time

As a ''travel organizer' you are the first contact person for the reservation requests of our guests. In addition, you are employed as a 'welcome'* in early and late service at reception. Your tasks include the reservation handling with the Protel system and the professional handling of telephone and email traffic. Check-in and check-out at the reception also belongs to your field of activity.

You are a passionate host*, which keeps in mind the well-being of its guests through its empathic and authentic way. In addition, the following features are distinguished: Flexibility • Hostality • Empathy • Teamplayer • PC affinity • Engagement

Head Office directly at the outskirts • family-run • Staffrates • NOVUM Hospitality School • joint sporting events • discounted tickets for concerts and events • Employees • Shopping benefits through corporate benefits • open corporate culture Who's perfect? Admitted: not always. But we are getting better every day, constantly learning new what your team needs and what guests really want. I promise you, there's more.

The NOVUM Hospitality Team is looking forward to exciting applications!

*The job description does not mean the male variant, but stands for the gender-neutral designation of the profession. Welcome are people regardless of gender, origin, sexual orientation and religion. JOBV1_EN