Heinrich Schmid Systemhaus GmbH | Germany | 72xxx Reutlingen | Permanent position | Full time / Home office | Published since: 11.03.2026 on stepstone.de
IT Service Desk Employee (m/f/d)
About Heinrich Schmid More than 7,000 people at more than 200 locations are involved each day at the family-run Heinrich Schmid group for the future of crafts. With a large number of different structures, we would like to offer our customers not only the highest quality, but also more variety from a single source. We are craftsmen of passion with the view for the essential: people. Our employees are on site and show daily what it means to be a Heinrich Schmid: craftsmen, team players, entrepreneurs, human beings. Senior Consultant (m/w/d)
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Your tasks • Your profile • What we offer
Error analysis and troubleshooting in IT problems and acquisition of documentation Analysis, classification and processing of incoming requests in the ticket system Self-employed solution finding with end-to-end responsibility or coordinated with other disciplines Acceptance, processing and solution of requests and disturbances related to industry-specific software Contact person for technical questions
Successfully completed training in IT or corresponding professional experience Very good communication capability, high team and learning capability Knowledge of Microsoft365 and Windows operating systems First experiences with Active Directory desirable Service-oriented and conscientious personality
Professional incorporation and accompanying onboarding process Mobile work JobRad and Corporate Benefits Free drinks Company events and team training measures
Location
 | Heinrich Schmid Systemhaus GmbH | |
| 72766 Reutlingen | ||
| Germany |
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