Student Assistant for the IT Division – Team Service Desk Operations (m/f/d)

We support and advise, as an independent expert service, the medical service of Lower Saxony, statutory health insurance and social care insurance in all medical and nursing matters. Whether the quality of care facilities or care services is to be checked, treatment errors are suspected or questions about new treatment methods are to be evaluated independently: we are here. For over 7.1 million insured persons throughout the Lower Saxony. With around 1,300 colleagues at 12 locations. Experience a work that is worthwhile – in the sense of our self-understanding – human. Digital. Stupid. Senior Consultant (m/w/d) Employment: parttime Duration: limited until 31.08.2026 Experience: Professional entry Application deadline: 06.02.2026

You support the processing of simple tickets via i-Net Helpdesk, which cannot be done by 1st level support. You support documentation tasks (work processes, systems, etc.) in the individual IT areas. You take over the documentation using ReadyPlace and other tools. You assist in the withdrawal of hardware when excreting or interrupting work.

You have the (special) university maturity and are preferably enrolled in the main course of a computer science study programme. You already have first experience from internships or as a student assistant in departments of information technology of companies or agencies.

Modern Workplace & Home Office: Current technical equipment and the ability to work mobile; Dogs in the office are also welcome Flexible working hours: Optimum reconciliation of work, family and leisure with a 38.5-hour week in full time to support your work-life balance Qualification and training offers: Targeted promotion of your professional and personal development Sustainable mobility: employer grant to the “Germany Ticket” for environmentally friendly and flexible travel Operational health services: Use of highly-favoured sports and fitness services by the employer's grant to the sports association system „Hansefit“ Pension provision & additional benefits: Occupational pension provision (VBL), asset-effective benefits and access to corporate benefits