Hamburger Sparkasse | Germany | Hamburg | Full time / Home office | Published since: 15.04.2025 on stepstone.de
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We are looking for you
Overview City: Hamburg Experience: Start: 01. October 2025 fixed-term Full time
Are you willing to surpass the expectations of our customers: and create true wow moments? Then our 24-month trainee program offers you the perfect mix of well-founded training and practical experience. In this program you will immerse yourself in the world of an excellent customer experience. On all channels. Whether on site, in the branch or through our media offers via app and co. Learn what our customers are moving in everyday life, what they expect from a modern bank and how to build and implement suitable solutions together with us and follow the effect. Sounds exciting? Let's find it. Let's take you on a great journey.
Your job Ensuring an excellent end2end customer experience across the entire customer journey Seamless design of the transfer points between individual communication and distribution channels Evaluation and ongoing optimization of current products, processes and tools to increase customer satisfaction and customer development Designing and implementing digital solutions from the Sparkassen Financial Group Participation in target group concepts
Your profile Good to very good bachelor's or master's degree in economics or business psychology with focus on consumer psychology or market research Knowledge in the MS-Office package and good English skills First experience in project work and a proactive way of working Strong communication skills and team capacity as well as good understanding for new facts and flexibility Joy of learning and analytical skills
Your Benefits Flexible holiday design: 30 days holiday + 24. and 31. 12. free and the possibility to increase the annual holiday on 36 days Remuneration: 13.66 Salaries, variable remuneration, asset-effective benefits, other social benefits and holiday savings Our Mindset: Networking, Trust, Responsibility, Teampirit, Duzkultur, Living Diversity IT-Equipment: Apple Package - iPad Pro with Magic Key keyboard, Apple Pencil and Apple Airpods (also for private use) Continuing training: extensive technical and methodological training, hospitations, mentoring Mobility: Attractive bicycle leasing, discounted Germany ticket Work-Life Balance: Mobile Work, Flexible Working Hours More: HaspaJoker Premium free of charge, other products with discounts, diverse art, culture and sports offers The overview of our diverse benefits can be found at - Haspa Benefits We are We are the bank for all hamburgers: inside and 1.5 million. Kund: inside give us their trust. Our 4,400 colleagues are bringing people together and helping them out beyond financial issues. Because we are engaged in many non-profit initiatives and facilities in the district - and make Hamburg even more liveable. Please apply with your meaningful application including your salary presentation and the possible date of entry in our online portal. Questions about the written position will be answered to you
Sarah Jammeh Telephone: 0151 16852117
For more information on Haspa, visit www.haspa.de JOBV1_EN
Company location
Location
| Hamburger Sparkasse | |
| Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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