Service Coordinator Lufthansa Lounges Stuttgart (m/f/d)

Ensuring a proper operation by appropriate coordination of sub-areas and employees Ensure the standards F&B, hygiene, decoration, if necessary with adaptation to local conditions Support in compliance with occupational safety requirements, fire protection requirements and operational cooperation in human bottlenecks Guest care Complaint management Demand-oriented ordering of the goods via SAP as well as receipt of goods from the central warehouse Quality control of goods from the central warehouse in compliance with HACCP guidelines Complaint to the central warehouse regarding quantity, filling of goods complaint sheets with regard to quality and support in inventory Control of day storage with the smallest possible length of goods Ensure product presentation according to standard Transmission of faults in equipment and infrastructure Control of the functionality of GGL devices and, where appropriate, Introduction of repair measures Reporting short-term personnel needs Support for personnel deployment planning Reporting of manual correction requirements in working time recording to the lounge managers Support in the production of statistics, forward quantity data, answer internal enquiries Implementation and documentation of promotions and ideas management, submission of proposals for improvement ATOSS (Representation Manager Lounge) Conducting employees through recognition and acceptance with the aim of achieving operational requirements and promoting professional and personal development

Completed gastronomic vocational training or comparable vocational training Knowledge of business relationships and customer-oriented work Very good German in word and writing as well as English (further foreign languages desirable) Safe handling of workstation-related computer application systems (Microsoft Office and SAP) Reliability and sense of responsibility, especially for internal quality requirements Sensitivity, problem-solving competence, ability to teamwork, enforcement ability and communication skills High ready-to-use, load-carrying, ready-to-wear and readiness to learn Good expressability and safe control of the label

A future-proof job Rate according to DEHOGA Baden-Württemberg Holiday money and Christmas money Job ticket Free workwear Laundry allowance Sodexo Restaurant Pass Training and training courses Long-term and reliable service planning, taking into account the wishes as possible External operating physician Collaborative and team-oriented working atmosphere with flat hierarchies Attractive employee benefits / Corporate Benefits (in the area of shopping, travel and leisure)