Employees in the HMA Customer Service Center (m/f/d)

You take over the telephone (first) consultation and support of interested parties as well as customers and deal with the resulting concerns of Sach/HUK and Tier. In this context, you collect or care The processing of inventory and cancellation transactions as well as the creation of certificates are also part of your tasks. You are also responsible for first damage management measures. You work closely with the internal departments and external service providers.

You have a completed training in the insurance field as an insurance businessman/wife or Kauffrau/-mann for insurance and financial investments. In the best case, you already bring product knowledge of Sach/HUK and Tier. (First) professional experience in customer service is also advantageous. You have great pleasure working with people and consulting customers. You are a team player and count helpfulness as well as flexibility to your strengths. A secure communication in word and writing as well as a careful procedure is of course for you.

As one of Hamburg's top employers, we have a lot to offer you! These include: 38-hour week with flexible working hours and sliding time individual hybrid home office options by arrangement attractive remuneration package (tariff and operational salary components of up to 14 monthly salaries) 30 days leave and in addition on 24. and 31.12. Free “Rund-Um-Versorgungspaket” consisting of occupational health management, private employee restaurant, occupational retirement provision and your personal work-life balance central location at Hamburg-Dammtor, HVV-Deutschlandticket with grant etc. Put together with us on quality in life and work.