operational services GmbH & Co. KG | Germany | Frankfurt am Main, Berlin, Dresden, Hamburg, Leinfelden-Echterdingen, München, Nürnberg | Permanent position | Full time / Home office | Published since: 02.04.2025 on stepstone.de
Service Manager (m/w/d)
operational services (OS) is one of the leading ICT service providers in the German market and is regarded as a backbone of the digitization of the middle class. It is the leading agile unit of the Telekom Group in order to continuously accelerate the digital transformation in the German middle class. With over 1,000 highly qualified employees, it develops and operates state-of-the-art information systems, manages private & public cloud platforms, secures long-term 24/7 system support and the availability of critical operating processes. STELLENKENNZIFFER: 992024037HOS JOBV1_EN
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operational services (OS) is one of the leading ICT service providers in the German market and is regarded as a backbone of the digitization of the middle class. It is the leading agile unit of the Telekom Group in order to continuously accelerate the digital transformation in the German middle class. With over 1,000 highly qualified employees, it develops and operates state-of-the-art information systems, manages private & public cloud platforms, secures long-term 24/7 system support and the availability of critical operating processes. STELLENKENNZIFFER: 992024037HOS
Responsibility for the continuous professional and commercial support of the customer (offers, business cases, orders, projects, operation, billing, performance reporting) Takeover and responsibility for the services and services provided by various production units and suppliers to customers Supporting the team for the profitability and profitability of medium-sized customer accounts Implementation of compliance with contractually agreed contents Control / implementation of contract extensions and service requests including all relevant votings + releases
Multiannual professional experience, ideally in the service management environment (outsourcing) Proven experience in project management Master's degree in Computer Science, Economics desirable, alternative comparable degree with adequate practical experience Strong will to take responsibility in customer relationships Very good customer-oriented, entrepreneurial thinking and action, especially at decision-making/management level German and English skills
Germany-wide mobile work Attractive salary package with participation 37 hours/week with working time accounts Employer-funded training and certification Another plus is our bicycle leasing, 30 days holiday, subsidised Germany ticket, employee-funded retirement provision, asset-effective services, group accident insurance for work and leisure as well as employee conditions for many products from the Deutsche Telekom Group. JOBV1_EN
Company location
Location
| operational services GmbH & Co. KG | |
| Frankfurt am Main, Berlin, Dresden, Hamburg, Leinfelden-Echterdingen, München, Nürnberg | ||
| Germany |
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