Head of Department (m/f/x) Market-Oriented Clerk

Head of Division:in (m/w/x)

Volksbank Raiffeisenbank Dachau eG Dachau Full time Fixed position This is the Volksbank Raiffeisenbank Dachau eG Welcome to our successful Comrade Bank in the North of Munich! With more than 350 employees, we are a reliable partner for people and businesses in our region. Our attractive business area is both urban and rural. At our 18 locations, we are working with commitment and heart blood for the success of our members, customers, business partners: women and women. If you want to become part of a strong team that is regionally rooted and generally moves big, we look forward to your assessment! Our self-understanding As Head of Division:in (m/w/x) market-related expertise, you are assigned to our customer dialogue center and the balls play with the customer service center department manager to create suitable solutions. Together, you represent the view of digital personal banking in the main business unit managers and thereby create an active value.

Leadership with heart and understanding: Inspired and motivate your team to develop creative and practical solutions and promote the individual strengths of each team member. Process optimization in the team: Together with your team, you will ensure efficient and customer-oriented processes to keep your colleagues in the business units free. Technical expertise and service: Your work on edge and special topics will give you a special role as a competent contact person and internal service provider. Continuous process optimization: They are driving forward the continuous development and improvement of existing processes. Regulatory responsibility: They ensure that all legal requirements and internal guidelines are not only complied with, but are actively integrated into daily work.

The specialized knowledge required requires bank training with appropriate professional experience. Embossed analytical skills: They bring a critical perspective and question processes and solutions constructively. Care and precision: They are characterised by an accurate, structured and reliable way of working and pay attention to details and deadlines. Patience and perseverance: you have the patience to keep a clear head even in challenging situations and to develop long-term solutions. Flexibility: They are ready to adapt quickly to new requirements and can react flexibly to changing requirements.

35 days free (30 days holiday, 2 bridge days for Christ’s Ascension and Fronleichnam, 2 bank days on 24.12. and 31.12., birthday release) and also up to 5 days unpaid release 39 hours / week, a 13th monthly salary, as well as cash benefits and occupational pensions Professional onboarding before the first working day Flexible working time (Mo.–Fr.: 06:00–20:00) Extensive incorporation, supplemented by further training Continuous development through regular feedback talks Mobile work after incorporation and consultation Leasing of mobile terminals and bicycles Good access to public transport and financial support when using public transport Reduction premium Operational childcare in our own KiTa JOBV1_EN