Account Manager / Career Changer Vodafone (m/f/d)

You like talking? We pay for it: Start now as a Customer Consultant / Agent (m/w/d) at our Vodafone Team in Potsdam. regiocom is one of the leading customer service companies in Europe. More than 6,000 colleagues work daily for well-known brands of telecommunications, energy & services. In Potsdam we look for you and offer perspective and development opportunities.

Processing of telephone customer requests around contract, invoice - all commercial topics - no technology! supported by tools Detection of sales potentials and corresponding advice careful documentation in the system No cold sale. Structured customer service with sales factor.

very good German knowledge (C1) Joy of communication and service Sales experience in inbound? Super – no need! Motivation, readiness and orientation safe handling of PC quiet, friendly and solution-oriented approach – even in difficult conversations

We offer you a long-term perspective in an international team. Cross-comers are welcome. No outbound! No cold drink! We are talking about real customer service. solid base content 2460,00 Euro + presence bonus 0.50€/h additional uncovered commissions – performance is worth fully paid training + continuous coaching on site! up to 30 days Part-time or full-time – your potential counts with us, not your weekly hours Jobticket (augment to the Deutschlandticket) and e-bike leasing Further development with our talent program - your springboard for more a good team that really keeps together – honest, direct, supportive free underground parking for car, scooter and bicycle Dog-friendly office! Working hours: Full-time and part-time Mo - Sa 07:30 - 20:00am with desired tool in rolling layers and maximum 5-day week!

CallCenterAgent #Full Time #Telecommunications #Customer Advisor #Customer Serivce #Sales #Dialog Marketing

A respectful and value-adding relationship is important to us. We welcome applications from all people who want to shape our future. .