Miele & Cie. KG | Germany | 33xxx Gütersloh | Permanent position | Full time / Home office | Published since: 02.06.2026 on stepstone.de
Domain Architect - Customer Service m|w|d
About the area Digitization is not a trend at Miele, but part of our DNA. Whether Smart Home, IT or New Growth Factory, the digital products, services and business models will be created here. Our teams work interdisciplinary, agile and with plenty of space for creative ideas. Together we shape the future of the connected budget and develop new business areas. About Miele How to become a family-owned global market leader in the premium segment for home appliances and in demand partner for solutions in commercial and medical technology? By having the right to make it better and to become better. This attitude makes working with Miele and the success of our products. Our approximately 23,000 employees can rely on: Whoever lives our quality ambitions grows personally and professionally. .
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Your tasks • Your profile • What we offer
As a domain/category architect, you design and manage the IT architecture in terms of customer service IT products and their integration with other products and platforms. Based on the architecture principles, standards and governance structures, you are looking for a consistent, future- and efficient domain architecture for the best digitalization of the business processes in customer service Together with the solution architects of the IT products in the customer service, you develop and manage the domain architecture roadmap and ensure synchronization with the platform roadmaps You advise the Solution Architects in the selection and further development of their products with regard to architectural aspects such as integrability, scalability and safe and performant operation. In your role you report to the domain / Category Owner of IT and work closely with other domain architects as well as the enterprise architecture team
Successfully completed studies of computer science, business informatics or comparable qualifications. Multiannual professional experience in enterprise, domain or solution architecture as well as in the design of a modern, global and scalable application landscape. Knowledge of modern ERP, service and platform architectures as well as experience with technologies such as SAP S/4HANA, SAP BTP, IFS Field Service or comparable enterprise solutions Funded understanding of modern AI technologies, AI system architectures and generic AI solutions. Impressed ability to translate complex technical requirements into sustainable architecture concepts and to advise different stakeholders at all levels. Current knowledge of German and English in word and writing, as well as the willingness to travel abroad.
Remuneration according to tariff & attractive pensions 30 days off Flexible sliding time model Home Office & Mobile Work Individual career & development opportunities Health insurance Employee discount Miele KiTA
Location
 | Miele & Cie. KG | |
| 33332 Gütersloh | ||
| Germany |
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