Working Student, Customer Service, LIXIL Europe (d/f/m)

GROHE is a leading global brand for complete bathroom solutions and kitchen fittings. Since 2014 GROHE has been part of the strong brand portfolio of LIXIL, a manufacturer of pioneering water and housing products. In order to offer “Pure Joy in Water”, every product is based on the brand values of quality, technology, design sustainability and. The brand offers life-enhancing product solutions as well as services with its dedicated portfolios GROHE QuickFix, GROHE Professional and its premium sub-brand GROHE SPA. All cater to the specific needs of GROHE's professional business partners and their differentiated target groups. With water at the core of its business, the brand contributes to LIXIL's Impact Strategy with a resource-saving value chain: from CO2-neutral production, the removal of unnecessary plastic in the product packaging, all the way to water- and energy-saving product technologies search as GROHE Everstream, a water-recirculating shower. Thanks to the hybrid communication ecosystem GROHE X, the brand provides impulses for the industry. Whether digitally on the brand experience hub, physically or hybrid in the GROHE X Brand & Communication Experience Center in Hemer, Germany or on the road with the GROHE X Motion Trucks, the brand connects people to contribute to LIXIL's purpose to “make better homes a reality for everyone, everywhere”. includes CO2 compensation projects, more on grohe-x.com/sustainability Are you looking for an exciting and meaningful working student activity for up to 20 hours/week at our Düsseldorf location and want to gain practical experience in the customer service of an international company during your studies? Join us as Working Student, Customer Service, LIXIL Europe (d/f/m)! After a setup phase, you support the customer service team in all tasks. You are part of the team and get the opportunity to gain practical experience, establish international contacts and get insights into operational processes.

You support cross-departmental projects in the service and after-sales sector for the Europe region You will first and recommend central evaluations, reports and presentations You review and document internal processes You'll be puggling and developing knowledge databases and service documents in the context of digitalization You support the preparation of workshops, meetings and training You can help optimize service processes You support internal customer service projects You take smaller independent projects

You are a student/student in the field of BWL, marketing, management, economic engineering, economics or a comparable degree programme You are safe in handling Google Forms You have very good German and English skills You have ideally already gained first experience with SAP R/3 and SAP Business Warehouse You bring a quick understanding and willingness to work in the team You are characterized by an independent and careful way of working, flexibility and joy at work

Flexible working time model in coordination with your lectures and the possibility of home office Professional onboarding for a successful entry Use of our diverse employee offers Attractive and market-oriented remuneration We are the perfect match if... You just like we feel 'Pure Joy of Water'' for you a respectful coexistence is indispensable You like to fight new ways and always want to learn You always try to do the right thing

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