Working Student IT Support and Automation

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Number: MER0003NRQ Mercedes-Benz is a world leader in premium trucks and transporters. We rely on innovation, quality and sustainability. The GCSP/TPS department with around 100 employees represents the mobile task force for challenging tasks in the worldwide technical service of the Mercedes-Benz sales network. Due to its versatile interfaces to various divisions of the company, it offers the opportunity to get to know the after-sales business. The portfolio of the four teams includes all product- and workshop-relevant topics such as introduction to new technologies, market launch activities and technical support for special vehicles and exclusive products. The workshop service experts (so-called Flying Doctors) complete multi-week technical operations in Germany and abroad. A part of the Team Service Locations & Business Management bundles all cross-sectional topics of the department. One of the main topics is IT support for our department, focusing on Germany-wide locations and on-site competence workshop. In order to support our team, we are looking for a dedicated working student*in who supports us actively. Your tasks: Care, extension and creation of Office files: VBA programming: Share data so that they can be inserted into the correct columns, up to ''Order an Excel file, place it and add the filled content in the database' Excel Formulas and Pivot Tables: From ''Calculate the values together or show the number of values' to ''Check whether all recorded values match the specified number or not' Use of Team Channels and SharePoint: The aim is to automate everything possible - we want to separate from emails and use team channels for communication - this gives the opportunity to expand our files and systems in such a way that the right message can be made, either completely automatically via bots or with the support of the user. PowerShell scripts: For the processing of our topics, we have recently also been using the possibility of connection to systems via APIs (Application Programming Interfaces) - so the service locations check the on-site vehicles several times a day for open customer service measures in order to be able to initiate the control of the vehicles in order to process them in the workshop Support of the IT support department: takeover and control of IT topics, answering help requests from employees or forwarding the request to experts with the inclusion of the solution path into the manual - care and extension of the manual, execution of orders, installation and maintenance of hardware and software, working up new topics from IT meetings and accompanying the rollout in the department Help with inquiries from the service locations: transport of special tools or parts for testing by the developer, hardware delivery to the service locations, help with IT directly on site if needed Support for RAPID or Autoline topics: Support and support for RAPID support, take over routine tasks with increased rework effort due to malfunctions, support in the establishment and rights allocation of new employees, care and extension of systems and files The work student activity can start from August 2025. Course in Computer Science, Business Informatics or a comparable degree programme Good knowledge of German and English in word and writing Good knowledge of Office and the willingness to work quickly into new functions First experience in programming First experiences with PowerShell are beneficial, but not obligatory Analytical thinking and a structured working method High self-initiative, team capacity and flexibility Team and communication skills, independent work, fast understanding, safe occurrence Additional information: Of course, without formalities, we are not. Therefore, we ask you to apply exclusively online and to apply for your application a CV, current enrollment certificate with a specification of the semester, current grade, relevant certificates, if necessary. In addition, proof of compulsory internship and proof of the period of study (maximum size of the annexes 5 MB) and in the online form to mark your application documents as 'relevant for this application'. Further information on the setting criteria can be found here. Members of countries outside the European Economic Area may send their residence/work permit. We are particularly pleased to receive online applications of disabled people and disabled people. If you have any questions, you can also contact SBV-Sindelfingen@mercedes-benz.com to the site's severely disabled representative, who will be happy to assist you in the further application process after your application. Please understand that we no longer accept paper applications and there is no claim to return. Questions about the application process will be answered by HR Services by e-mail to myhrservice@mercedes-benz.com or by phone: 0711/17-99000 (Monday to Friday between 10-12 am and 13-15 pm).

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