pro aurum GmbH | Germany | 33xxx, 40xxx, 89xxx, 66xxx Bielefeld, Düsseldorf, Saarbrücken, Ulm | Permanent position | Full time | Published since: 21.01.2026 on stepstone.de
Customer advisor in precious metal trading / cash register employee (m/f/d)
The company pro aurum specialises in the trade and preservation of gold, silver, platinum and palladium and is one of the market leaders in the German-speaking world with its 150 employees. Our headquarters is the “Goldhaus” in Munich; further branches are located in Bad Homburg, Berlin, Bielefeld, Dresden, Düsseldorf, Hamburg, Munich, Saarbrücken, Stuttgart and Ulm. There is also a foreign company in Switzerland. We advise, act and evaluate the classic investment in precious metals. For our locations in Bielefeld, Düsseldorf, Saarbrücken and Ulm we are looking for a full-time and unlimited Account Manager (m/d)
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Your tasks • Your profile • What we offer
You advise our private customers on sales and sales and present our company to the outside Build sustainable customer relationships and maintain them through targeted contact care You independently handle customer orders/enquiries by telephone, assist in the evaluation of precious metals such as barren, coins & jewellery and in the field of old gold purchase. You are responsible for the management of the cash register (bar and EC payments) as well as the booking of purchases and sales, carry out regular inventory checks on money/stocks and take over the implementation of the daily closing The delivery and acceptance of the goods is also part of your tasks and the support of the lockers on site The participation in customer events as well as campaigns complete your task
You have a successfully completed training (e.g. in the commercial sector, as a goldsmith, jewellery, dental technicians, in the hotel industry, in retail, in the real estate industry or in banking) as an alternative you are cross-comers with the motivation for new interesting tasks Ideally, you have already been able to gain experience in customer consulting as well as cashing activities Interest in precious metals and willingness to further develop You have the pleasure of daily dealing with people and are willing to introduce yourself to a small team with your work Very good knowledge of German in word and writing are absolutely necessary You are routined in dealing with MS-Office
More than just an employer: As a medium-sized family company, we offer flat hierarchies, short decision-making paths, a work in a small team as well as a central workplace with very good transport connections Your well-being is our heart: In addition to intensive integration, we organise joint team events and offer you Jobrad and Corporate Benefits at external partner companies We support your future: Benefit from our employer grant to the company pension scheme and the employee conditions when buying precious metals for asset building
Location
![]() | pro aurum GmbH | |
| Bielefeld, Düsseldorf, Saarbrücken, Ulm | ||
| Germany |
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