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Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER00047FW You want to understand how our vehicles prove themselves in real customer operations – and actively contribute to making Mercedes-Benz Vans even better? Then you're right with us.

We as VAN/OQF are responsible for the analysis and control of customer complaints in the field within the quality management of Mercedes-Benz Vans. Our goal: the sustainable improvement of customer perception, ensuring product compliance and the continuous development of our vehicles based on real customer experience. The department “Field Quality MB Vans” at the Stuttgart site focuses on the main areas of field quality control, electrical/electronics and construction/bicycle.

As a student*in, you are part of the team's Construction/Travel with interfaces to development and after-sales, giving you direct insight into the decision-making processes of vehicle quality. Your tasks: You analyze real customer complaints from the field and guide data-based action recommendations to improve our vehicles You support the preparation and implementation of top management bodies and see how quality-relevant decisions are made You create presentations and decision documents for management based on your analyses and research You take on small work packages and work closely with different interface areas (e.g. development, production, after sales) This is what we expect: High self-responsibility and the ability to actively shape topics Work on topics with direct influence on customer satisfaction and product improvement Close cooperation with experienced experts and a strong, dynamic team High visibility through cooperation on key issues The activity can start from October 2026.

Your profile: Studies in Engineering, Industrial Engineering, Business Administration or Similar Degrees Interest in technical relationships, data analysis and improvement of products from customer perspective Structured, independent and solution-oriented mode of operation Joy in taking responsibility and actively promoting issues Identified communication skills and interest in cross-disciplinary cooperation Very good MS Office knowledge (especially PowerPoint and Excel), experience with collaboration tools (e.g. Microsoft Teams, Mural) of advantage Very good knowledge of German and English in word and writing, Spanish of advantage readiness for regular presence on site Why this internship? You don’t just work “to” – you’re part of the controller You don't only see data – you understand their influence on the customer And you actively shape how Mercedes-Benz Vans thinks and develops quality in the field Please note that your internship at this site must have a prescribed mandatory share. Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with a specification of the semester, if necessary. Compulsory internship certificate and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (sbv-zentrale@mercedes-benz.com) is happy to support you in the application process. People Solutions will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers Child care Parking space Kantine, Café Good connection Accessibility Business doctor