Customer Service Representative (befristet)

Central response function for customers and ensuring a positive customer experience through clear and solution-oriented communication Analysis of customer needs and close cooperation with internal teams to develop tailor-made and sustainable solutions Creation and coordination of commercial offers to ensure completeness, correctness and schedule Care and management of customer and order data in compliance with contractual agreements Active tracking of services, obtaining feedback and contributing to building long-term customer relationships

Completed commercial training or studies in the field of business management or a comparable discipline Multiannual experience in customer service or customer relationship management, ideally in an international environment or in the aerospace industry Understanding contractual relationships and commercial processes Embossed problem-solving competence as well as a clear customer orientation High organisational capacity and a structured, careful operation Experience with SAP and MS Dynamics desirable Very good communication skills in German and English; French knowledge of advantage

A responsible position in a future-oriented international company that values innovation 30 days of vacation, flexible working hours and modern work, so you can do your best 40 training hours per year for your continuous development Intensive onboarding with internal networking events Attractive remuneration and comprehensive social benefits, such as: supplementary sickness and accident insurance Occupational pension Travel cost subsidy or complete takeover of the German ticket App for food grants and special features (fitness, shopping, etc.) Participation in the share plan and corporate benefits Free health check-ups, height adjustable desks Grant to your JobRad Annual budget for individual literature and much more.

Above all, we celebrate our successes! Whether contract conclusion, won awards, summer festivals, Christmas parties or kick-off events - employee events are an integral part of our corporate culture. P.S.: We appreciate diversity and see it as a natural part of our identity. We welcome applications for people regardless of gender, age, ethnic origin, religion or belief, disability, sexual orientation or other personal characteristics. .