Metz Consumer Electronics GmbH | Germany | 90xxx Zirndorf (bei Nürnberg) | Permanent position | Full time / Home office | Published since: 09.01.2026 on stepstone.de
Customer Service Clerk (m/f/d)
Metz is one of the most reliable German companies in the sector of consumer electronics with its 85-year-old status. With the highest quality standards up to the detailed and well-thought-out innovations, Metz TV sets are always our benchmark for the best quality "Made in Germany". With around 150 employees at our booth in Zirndorf near Nuremberg, we are now part of the Czech electronics group Skyworth, which is one of the top 5 in the TV industry worldwide. In the group, we are involved in the development of the various models of employment and brands in the TV sector and the new construction of the Photovoltaics business unit at a clear growth rate. We are looking for a specialist (w/m/d) customer service to support our team. The position shall be permanent and in full time. .
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Your tasks • Your profile • What we offer
You serve or advise our customers and accept replacement parts orders. You carry out replacement parts orders, including the booking of material movements, as well as the establishment of contract confirmations, contracts, delivery notes and invoices. You process customer complaints for spare parts distribution. You manage and monitor stocks and provide spare parts. You prepare final orders and check for consumption or Stocks. You take care of the guarantee processing with external service providers. You determine and book wage, material and overhead costs of repair contracts and determine the amount of damage in the case of transport damage. You accept repair equipment and provide spare parts and customer services to the customer switch.
You have a completed commercial training, e.g. to the industrial businessman (w/m/d). You have already been able to gain professional experience in the field of service or sales and have a basic technical understanding. You are routined with MS Office and ideally SAP R/3. You bring very good German and good English skills. You are used to work independently, structured and targeted. You are distinguished by good ways of handling and enjoy working with customers and colleagues in the team.
A great team that deserves this name, within a value-estimating enterprise culture Flat hierarchies and thus combined short decision paths An interesting and responsible task A secure and permanent job A collective payment with special payments and a grant to the occupational pension scheme 30 days holiday per year plus additional free days 35-hour week with flexible working hours and the possibility of mobile work Cantons, easy access to the public transport network and cost-free staff parking Technical and project-related qualifications or Further education
Location
 | Metz Consumer Electronics GmbH | |
| 90513 Zirndorf (bei Nürnberg) | ||
| Germany |
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