PROCITEC GmbH | Germany | Pforzheim | Permanent position | Full time / Home office | Published since: 05.04.2025 on stepstone.de
System Engineer (m/w/d) Customer Service
We are a global medium-sized company for market-leading software solutions for digital signal processing and communications technology. With passion and innovation, we develop products and complex special solutions in a highly dynamic environment. Since our foundation in 1999, we are constantly growing and are currently looking for new colleagues from news, information and electrical engineering or neighbouring areas. We also welcome young people - from internship to career entry. JOBV1_EN
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Your tasks • Your profile • What we offer
We are a global medium-sized company for market-leading software solutions for digital signal processing and communications technology. With passion and innovation, we develop products and complex special solutions in a highly dynamic environment. Since our foundation in 1999, we are constantly growing and are currently looking for new colleagues from news, information and electrical engineering or neighbouring areas. We also welcome young people - from internship to career entry.
Customer support: Support our customers by e-mail, ticket system and phone for our products. Licence Management: Support in the creation and management of software licenses. System maintenance: maintenance and monitoring of internal systems and customer systems. Internal support: Installation and preparation of hardware and software for colleagues, including various receivers Development and Automation: Basic knowledge of Python and Jenkins to support product development Network infrastructure: building and maintenance and maintenance of the service infrastructure and preparation of hardware for shipping to customers Knowledge Management: Maintaining and updating the documentation of our service infrastructure and the knowledge base on our products
You have a completed training or a completed study with several years of professional experience in the field of IT or another adequate qualification You are able to think into new systems and understand the relationships in IT, best you have already worked with the above technologies You know how to manage Windows (10, 11, Server 2012, 2016, 2019, 2022) and Linux operating systems (Ubuntu, RHEL, CentOS, Rocky) and Ceph clusters, as well as firewalls like Pfsense and NAS. Dealing with virtualization technologies such as VMware, KVM and Proxmox are no problem for you You work independently, are well organized and always keep an overview German (C1), English (B2)
Flexible working hours Shopping cards Beverages and fruit Free electric tanker Career support Participation Occupational pension Health promotion Corporate Benefits Company events Home Office Free parking high quality jobs Jobbike voiio JOBV1_EN
Company location
Location
| PROCITEC GmbH | |
| Pforzheim | ||
| Germany |
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