Event Manager International (m/w/d)

The Schwarz IT supports the entire digital infrastructure and all software solutions of the companies of the Schwarz Group. It is therefore responsible for selecting, providing and operating as well as further developing IT infrastructures, IT platforms and business applications. In order to optimally support the departments through IT solutions in their business processes, the Schwarz IT takes up the requirements of the departments in consultations and works together with these professional and efficient IT solutions. You strengthen our service-oriented support area ''IT Service Management'' and become one of our 'Process Manager' (m/w/d) in the company Process Manager - Event Management (m/w/d) You are contact for our more than 30 local event managers in the national companies. Together, their optimization proposals for operational processes, processes and the ServiceNow tool develop You take over the project management in implementing process improvements and developing ServiceNow You are a consultant and key contact for event management across groups You analyze the event management process across the company with the help of key figures and reporting, ensuring operational excellence You work closely with the incident, problem, monitoring and knowledge management, together you strive to minimise the disorder volume You build your network within the Black IT, the Lidl and Kaufland national companies and the other divisions You motivate and inspire our IT colleagues for event management

Your IT training or your study of (economic) computer science allows you to start with us Your first experiences in coordinating an event management are important to us Ideally, you have completed the ITIL Foundation and the Create, Deliver & Support certification if we don't support you here Thanks to your very good knowledge of German and English, you can easily master our international work environment Your ServiceNow Platform knowledge is beneficial Your high motivation, innovative and solution-oriented ideas, professional appearance, good communication and presentation skills, as well as organizational ability will help you work everyday JOBV1_EN