coffee perfect GmbH | Germany | 49xxx Osnabrück | Permanent position | Full time / Home office | Published since: 28.01.2026 on stepstone.de
Customer Service / Technical Support Employee (m/f/d)
coffee perfect is a “Hidden Champion” in the area of coffee, water and snack machines with over 300 employees in Germany, Austria and Denmark. Our focus is on the professional coffee supply of offices and businesses to let employees enjoy daily coffee in hundreds of variants. With over 25,000 customers and an international product range, we combine the best of the worlds Group and Mittelstand: An emerging, growing company with many opportunities paired with fast decision-making and high agility on the market. coffee perfect - beyond standard. You are communicative and service-oriented and want to use your talent for direct customer contact in a dynamic and technical working environment? Then get your chance as: Senior Consultant (m/w/d) in our main center in the port of Osnabrück
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Your tasks • Your profile • What we offer
2nd-Level Support for our customers in technical disturbances with the help of state-of-the-art communications Ensuring accessibility of our technical service hotline Support of service technicians in the field of external services by remote maintenance with customers to solve the concerns Appropriate disclosure of relevant information to the respective interfaces Service order system and invoice Advertising processing of service and spare parts invoices
Successfully completed commercial vocational training Professional experience desirable Communication skills and joy at customer contact Strong service and customer orientation, as well as fun in technology and sales Self-employed, committed and organised work in conjunction with service and problem-solving thinking and action Experiences with MS Office applications and ERP systems, ideally Navision
Highlights Office or mobile work - the mixture you decide, weekly working time optional 35- or 40-hour week, optionally different models e.g. 4-day week, 31 days vacation, confidence working time, unlimited work contract Payment components for the telephone appointment agreement An attractive fixed salary plus performance-oriented bonuses, commission options, holiday and Christmas money Open corporate culture Duz culture on all levels, flat hierarchies, casual clothing style, transparent communication, regular corporate events Personal Benefits mobile work possible, JobRad – option for leasing of two bikes, discount for fitness studio, discounts for employees incl. corporate benefits, grant for lunch, fruit basket and beverageflat, child emergency care Modern equipment Modern & air-conditioned office spaces in industrial design, ergonomic workplaces, state of the art hardware, high digitization standard (for holidays & travel costs), package service station at the location, free parking Personnel development regular feedback talks, promotion of talents in the form of career talks and preferential analyses Onboarding in the telephone appointment agreement Individual integration, training of our systems and products Social benefits 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 - 3 -
Location
 | coffee perfect GmbH | |
| 49090 Osnabrück | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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