Majori GmbH | Germany | 04xxx Leipzig | Permanent position | Full time | Published since: 19.03.2026 on stepstone.de
Commercial Vehicle Service Advisor (m/f/d)
As a specialist personnel consultant in the technical environment, we support our clients in the occupation of key positions in the commercial vehicle sector. We are currently looking for a service consultant (m/w/d) in the commercial vehicle sector, which functions as a central interface between workshop, customer and service and actively shapes the entire service process. In this position, you are the first contact person for customers, coordinate workshop processes and ensure professional and economical handling of service and repair orders. You can combine technical understanding with communication strength and keep an overview of quality, dates and costs at any time. If you are looking for a responsible task with customer contact, development perspective and long-term security, we look forward to meeting you! !
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Your tasks • Your profile • What we offer
Acceptance and support of customers in the service area (personal, telephone, digital)
Creation of service and repair orders incl. Cost proposals
Technical advice of customers for maintenance, repairs and additional services
Planning and coordination of workshop appointments in coordination with the MRP
Interface between customer, workshop and internal departments
Monitoring of order processing in terms of quality, cost and timing
Communication of repair progress and coordination of additional work
Creation and testing of invoices and explanations to the customer
Processing of warranty and cunning cases
Maintenance of customer and vehicle data in the system
Completed technical or commercial training, e.g. as a motor vehicle/nfz mechatronic (m/w/d), automobile dealer (m/w/d) or comparable
Ideal experience in commercial vehicle or workshop environment
First experience in service, in customer service or as a service consultant
Good technical understanding and interest in commercial vehicles
Safe handling of computer systems and ideally workshop software
Embossed customer and service orientation
Communication strength as well as friendly and sovereign appearance
Organisational skills and structured working
Teamability and Responsibility
Attractive and performance-oriented salary package
Unlimited employment contract in a stable and future-proof environment
Comprehensive and structured incorporation – also for candidates who want to develop into the role
Individual training and development opportunities, e.g. towards senior service consultants or service management
Regular training (technical and commercial)
Location
 | Majori GmbH | |
| 04109 Leipzig | ||
| Germany |
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