Customer advisor in customer service/custody account processing (full-time or part-time, fixed-term)

Union Investment is known for outstanding asset management expertise and thus one of the leading investment fund companies. As part of the cooperative finance group, we have been offering private individuals and institutional customers sustainable investment solutions since 1956 with the aim of increasing the wealth of our more than five million investors.

Our culture is characterized by a high level of performance and partnership. With us all employees bring their own history. It is self-evident for us to create a working environment in which people with different genders, from different age groups, with physical impairments, different sexual orientations, social and cultural backgrounds, ethnic affiliations and religions can be themselves. We appreciate this diversity and create a community to which everyone makes a valuable contribution.

We are not an ordinary customer service – our customers, partner banks and, above all, you are in the first place. You are a contact person for questions and concerns of our customers via various channels (letter, email, phone, chat) For our customers you will find the best solution Editing depot openings and concerns of our customers

Experience in dealing with customers – perhaps even with a financial service provider? Fun on communication and an open minded personality with heart for customer contact They have a structured and process-oriented way of working Affinity for new media and procedures Various educational backgrounds and work experience are also welcome. We are open to talents, their CV at first glance does not fit 100% to the requirements in our job advertisement. For this, we offer cross-entryers a full and individual training program to enable them to enter.

In addition to our attractive work environment, there are also numerous other benefits and social benefits such as Mobile and flexible work Free Germany Ticket as a Job Ticket Attractive operating restaurants and coffee bars at Frankfurt and Luxembourg locations Granted lunch Free drinks at work Occupational pension Assets Employee conditions within the framework of the cooperative financial association Childcare allowance Various offers on the topics of fitness and health (e.g. Wellpass, Internal Sports and Health Care) Various leasing offers (e.g. bicycle or tech leasing) Further education Modern working environments, including a first-class IT equipment and much more! Benefits may vary according to company and location. JOBV1_EN