energis GmbH | Germany | 66xxx Püttlingen | Temporary contract | Full time | Published since: 24.09.2026 on stepstone.de
Quality Manager Customer Service & Service Provider Management (m/f/d)
As a subsidiary of VSE AG, energis GmbH is part of a large Saarland group of companies with more than 100 years of tradition. As an all-round supplier, we supply the Saarland with energy, telecommunications, e-mobility and photovoltaics. Making energy easy to make the region strong is the motto. The energis is looking for the next time: Projektmanager (m/w/d) Customer service & service provider management limited to 2 years at the Püttlingen site
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Your tasks • Your profile • What we offer
As a subsidiary of VSE AG, energis GmbH is part of a large Saarland group of companies with more than 100 years of tradition. As an all-round supplier, we supply the Saarland with energy, telecommunications, e-mobility and photovoltaics. Making energy easy to make the region strong is the motto. The energis is looking for the next time: Projektmanager (m/w/d) Customer service & service provider management limited to 2 years at the Püttlingen site
Ensuring and continuous improvement of the processing and service quality of our customer service providers through regular on-site presence and cooperation Control, operational support and further development of our customer service providers based on defined quality objectives and performance indicators Further development and active design of the holistic quality assurance process in customer service Development, monitoring and continuous development of quality indicators and analysis of quality deviations and derivation of sustainable improvement measures Further development of knowledge management, training concepts and qualification measures for internal and external service units Planning, organisation and implementation of training, coaching and workshops
Completed commercial training with additional qualification, completed economic studies or comparable qualification Experience in quality management, ideal in customer service Safe handling of digital analysis and reporting tools (e.g. Excel, Power BI or comparable applications) Embossed understanding of customer-oriented processes and service quality Energy Economic Knowledge Benefit Communication strength, moderation and persuasiveness as well as the ability to actively promote change and bring together different stakeholders Interest in digital solutions and new technologies for quality improvement and further development of customer service
Family-friendly company Flexible working time models Additional sickness insurance Health promotion/prevention Network in the E.ON Group Promotion of continuing and continuing training
Location
 | energis GmbH | |
| 66121 Püttlingen | ||
| Germany |
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