Process Manager Mobility (m/f/d)

As a process manager (m/w/d) in the field of mobility, you take on a conceptually leading role in designing the technical processes with a focus on contract management. You are responsible for the content of the processes, for consistency across interfaces, and you coordinate contract and damage closely with the process managers of the adjacent areas. This helps you to develop the process landscape in a sustainable manner and effectively anchor it in the field. Conceptual leadership and operational responsibility in the acquisition, analysis and documentation of specialist processes in the field of mobility with a focus on contract management Coordination and coordination with the process managers of the contract and damage sectors to ensure continuous end-to-end processes Communication of processes and process changes as well as design and implementation of training Intermediation between specialist and IT in process-related issues and implementation needs Cooperation in the ecOS project, in particular in the process-related monitoring of system implementation and derivation, modelling and coordination of the target processes in the target system Up-to-date process documentation according to mobility standards

Required completed studies of economics, business informatics or comparable qualifications Multiannual experience in process management, ideally in the insurance or mobility environment Very good knowledge of modeling business processes according to BPMN 2.0 Experience with process management tools, ideally Aeneis Project experience in the context of IT introductions or system changes (e.g. inventory or contract management systems) Safe professional understanding of contract management (no damage focus) Embossed conceptual strength and communication and coordination capability Structured, independent and quality-oriented operation

Flexible working hours and the possibility of mobile work (up to 50%) Christmas and holiday money and wealth benefits in full 30+ days holiday a year Additional occupational health insurance and pension provision eGym-Wellpass and training area with state-of-the-art fitness equipment (eGym), service leasing, specialist service and health day Business restaurant and free on-site parking Free fruit and drink offer for all employees The Ecclesia Group stands for equality and mutual respect. Each and every one of us is welcome – completely independent of age, gender, ethnicity, religion, world view, disability or sexual identity.

respect #responsibility #customer orientation #professionality

With more than 2,400 employees and a placed premium volume of around three billion euros p.a., the Ecclesia Group is one of the largest insurance brokers for companies and institutions in Germany and Europe. In addition to our headquarters in Detmold, we are present with our own companies throughout Germany and four other European countries. .