ADAC | Germany | 81xxx, 80xxx München | Permanent position | Full time / Home office | Published since: 23.07.2026 on stepstone.de
Fraud Specialist Fraud & Claims Personal Insurance (f|m|d)
The ADAC is always on the move and there to help - we cover the most diverse areas, such as insurance, travel and medical support, legal advice, digitalization, classical panning aid or air rescue. We're here.
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Your tasks • Your profile • What we offer
You will be part of a specialized team of experts that will significantly help prevent financial damage, expose fraud structures and ensure fair damage regulation for our members. In this job you combine analytical thinking, investigative work, medical-legal competence and modern technologies (including AI tools). You check and process fraud and suspicion cases in all relevant personal insurance – including independent performance decision based on the insurance and legal situation. In addition, you carry out digital and classical research, including the assignment and control of external investigating service providers. Furthermore, you analyze and care for measured data and start meaningful evaluations to prevent new patterns. You apply medical, legal and technical knowledge to assess complex damages. In addition, you conduct the qualified correspondence with members, doctors, clinics, lawyers, messages and internal interfaces. In addition, you perform account balances and clarify open points with international providers and service providers. You identify and implement regression opportunities, including the preparation of legal steps and cooperation with the legal department. You also support active fraud prevention through monitoring, internal communication (e.g. newsletter) and the continuous development of processes.
You have a completed training to the merchant or to the merchant for insurance and finance or has a comparable qualification. In addition, you bring several years of experience (at least four years) in damage and fraud processing or in medical or legal areas. You are also sure to deal with complex medical and legal issues. You are characterized by high analytical competence, resilience and joy in investigative work. In addition, you professionally perform in contact with members and partners – even in challenging situations. You also have very good knowledge of German and English in word and writing. You bring the willingness to occasional missions, for example for testimony.
Attractive remuneration Hybrid work Flexible working time Occupational pensions & asset-effective benefits ABO JOB and Germany Ticket Economic situation
Location
 | ADAC | |
| 80686 München | ||
| Germany |
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