Customer Relationship Manager for Real Estate and Portfolio Strategy (m/f/d)

You are actively working on the strategic management of the real estate portfolio, in particular with regard to the implementation of strategic projects, the Area Efficiency Directive into the portfolio strategy and the implementation of climate protection targets. You contribute to the design and continuous development of the overall portfolio strategy in coordination with other areas of the BLB NRW. You develop sub-portfolio strategies and align the strategic interests of the BLB NRW with the strategic customer interests In addition, you control the refinancing process of ressort-specific rental offers and conduct financing negotiations with the customer You maintain common dialogue formats – regularly also on site – with the customer and branches of the BLB NRW You carry out portfolio conferences and monitor the agreed needs for action You are responsible for all customer-relevant questions and secure services for branches and customers in the portfolio and monitoring process In cooperation with a highly motivated team, you will develop new ideas to further increase customer loyalty and satisfaction

You have a successfully completed university or university degree course (Diplom/ Bachelor/Master) in the field of real estate management, real estate management, real estate management, civil engineering, architecture, administration, economics, industrial engineering or a comparable field of expertise. You have already been able to earn two years of professional experience in a comparable activity, ideally in the public or in the real estate or construction sector. You can demonstrate practical experience in project management and management of customer relationships You have a good understanding of public construction and complex public organizations You have a very good understanding, think and act entrepreneurially and understand that even more complex situations can quickly penetrate and present them in a targeted manner. Thanks to your strong communication skills in combination with negotiation skills and enforcing ability, you understand selling ideas and goals and inspiring people To do this, you will bring certain German skills that correspond at least to the language level C1 (flowing in word and writing) Your profile is rounded off by a cross-border interface competency and a high degree of empathy that brings you together different stakeholders

Depending on the personal and operational requirements, a fee for employees is from the E10 Group to the E12 TV‐L (approximately 51.460,00 € – approx. € 82.590,00 per year) with all agreed social benefits (e.g. occupational pensions). A status-like takeover of the applicants is possible up to an A 12 LBesO A office. What makes us: We wish people with passion and personality who want to participate in extraordinary projects. The BLB NRW actively promotes the equality of all employees and therefore welcomes applications of people, regardless of their cultural and social origin, age, religion, worldview, disability (§ 2 SGB IX) or sexual identity. We welcome applications from seriously disabled people and people who are equal to them and will take them into account with the same suitability and subject to legal regulations. We are also particularly pleased about women's applications and prefer them in accordance with the national equality law. The body can also be used in parttime. We live a corporate culture of openness, diversity and appreciation and thus create an environment in which the personal potential can best develop. .