Account Management Associate (m/f/d)

Arvato is an innovative and global leader in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on consumer products, technology, healthcare, automotive and publishers.

You work in an environment based on collaboration, respect, commitment and curiosity where you grow, bring your ideas and make a difference. Be part of the team that delivers logistics excellence and designs global supply chains. Working at Arvato means: Together, we're on it. You want to grow together with customers, take responsibility for one of our largest clients and actively shape the further development of complex logistics and healthcare solutions? Then bring your analytical strength, your communication talent and your hand-on mentality with us. At Harsewinkel, you work closely on customer projects as an Account Management Associate (m/w/x), drive changes and deliver clear results. The position shall be fixed for 2 years.

Control of Change Requests & Governance: You will structure change requests from timeline to documentation to clear communication to all stakeholders:inside and escalate topics as needed. Creation of cost suggestions & Scope of Works: Based on customer briefings, you will develop resilient cost proposals, define performance volumes and support sound decision-making processes. Analysis & Optimization of Business Processes: Existing processes are analyzed, developed and harmonized by you, especially in the interaction of different locations and in the SAP CRM environment. Preparation & Accompanying Customer Dates: You prepare QBR's content, take first customer appointments independently and ensure a structured refurbishment. Business Cases & Scenario Rating: Economic Business Cases are created by you, different scenarios are evaluated and discussed together with internal and external partners.

Academic background: You have a degree in business management, supply chain management or a comparable qualification. First practical experience: Ideally, you get first experience in sales, account management or in logistics or logistics. Healthcare environment with. IT- & analysis competence: Very good MS Office knowledge, especially in Excel, as well as a high IT affinity - Experiences with SAP CRM are advantageous. Language skills: You have very good knowledge of German and very good knowledge of English in word and writing (at least C1). Working & Personality: A pronounced hand-on mentality, empathy power as well as a clear, binding and structured communication characterize you.

ArvatoCare - Health insurance: We offer you a free company health insurance with a generous health budget - without a health check. Responsibility & Design Space: From the outset, you take your own task packages into account management and actively shape processes and customer relationships - your contribution has direct impact on the satisfaction of one of our most important clients. Learning culture & feedback: An open, value-assuring feedback culture awaits you, in which we learn together from successes and mistakes and consciously celebrate progress - so you can develop your potential step by step. Flexible work: Depending on the area and tasks, we offer you flexible working hours and the possibility of working mobile up to three days a week after consultation, in order to connect work and private life as best possible. Benefits & Extras: You benefit from Corporate Benefits with attractive discounts at many partner companies, a subsidized operating restaurant, as well as additional services such as asset-effective services. .