CFS GmbH | Germany | 90xxx Wendelstein bei Nürnberg | Permanent position | Part time - flexible | Published since: 10.05.2026 on stepstone.de
Customer service employee / sales representative in the office (m/f/d)
for telephony, customer service & appointment in parttimeYou like to make calls, go open to people and have fun to conduct conversations friendly and targeted? Then you could fit us very well. We, CFS GmbH in Wendelstein, are an owner-managed company with clear structures, short decision-making paths and a family working environment. To strengthen our team, we are looking for a dedicated support in the field of customer service, telephony and appointment. In this position you take both incoming and outgoing phone calls. They talk to customers and interested parties, accept concerns, answer first questions and agree appointments – among other things in the area of insurance and customer advice. This is not about anonymous mass production, but about friendly, binding and professional communication. They are an important interface between our customers, prospects and the other team. .
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Your tasks • Your profile • What we offer
Your tasksYou conduct telephone conversations with customers and interested parties in inbound and outbound. You arrange appointments for consultations and ensure reliable follow-up. You accept customer requests, collect information carefully and forward it internally. You support our team in the sales service and help customers be professionally supervised. You maintain customer data and document interview results clearly.
You like to bring it to your phone and have a friendly, clear expression. You appear binding, polite and sympathetic. You work reliably, structured and conscientiously. You will enjoy contact with people and stay friendly and professional even with repeated contact attempts. You have a courteous tenacity and cannot be discouraged immediately if an appointment is not made during the first conversation. Experience in customer service, sales, call center, insurance area or sales service is advantageous, but not absolutely necessary.
We provide you with a structured and thorough incorporation so that you can safely start your tasks. Clear processes and fixed contact persons that support you in everyday work. Regular working hours and reliable planning. A modern workplace in a pleasant working environment. A collegial, small team in which one supports one another. Short decision-making and direct communication. A safe workplace with a long-term perspective. A pleasant family working atmosphere without anonymous group structures. Parking directly on site and a good transport connection with the car.
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Location
 | CFS GmbH | |
| 90530 Wendelstein bei Nürnberg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad