UNITED CAPS Schwerin GmbH | Germany | 19xxx Schwerin | Permanent position | Full time / Home office | Published since: 16.04.2026 on stepstone.de
Customer Service Employee (m/f/d)
We are visionary pioneers and global players in the packaging industry. Our closures enable functional and attractive overall packaging solutions with innovative design, use of modern technologies and the highest service quality. .
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Your tasks • Your profile • What we offer
Ensuring reliable and partnership support for our (international) customers Processing of customer orders and ensuring smooth order processing (from order receipt to delivery) Coordination and coordination of delivery dates with customers and internal areas Communication with forwarding as well as support in transportation Master data management in ERP system (MS Dynamics 365) Shipping of product samples Support of material qualification processes in cooperation with relevant specialist areas Working with customer complaints Participation in transnational projects
Successfully completed commercial training, economic studies or a comparable qualification First professional experience in customer service, sales service or in a comparable interface function desirable Impressed communication strength as well as a secure and service-oriented appearance in dealing with customers: inside and internal contact persons Very good organizational skills and a structured, careful working Affinity for technical or quality topics Experience in handling ERP systems desirable Good knowledge of German and English in word and writing
exciting and responsible work in a modern production company with first-class offices permanent employment contract in a crisis-proof industry efficient payment and the ability to take responsibility flexible working hours, 30 days vacation Home office possibility after the installation phase individual training offers Access to the benefit portal ''corporate benefits' estimating corporate culture with lived collegiatecy
Location
 | UNITED CAPS Schwerin GmbH | |
| 19061 Schwerin | ||
| Germany |
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