Account manager in processing (m/f/d)

Part of the resolution team: You process the termination measures including downstream activities in the products Current account and co-branding cards for the customers of DKB AG end-to-end. Maintain the complete processing: You solve the concerns of the customers or third parties by phone and in writing. Designing the world of settlement: shaping together with your colleagues You self-organize the daily workflows and in the office. Take responsibility in the team: You solve challenges independently and independently meet decisions within the framework of passed competences. In complex cases, you will find a solution together with your colleagues as part of existing requirements.

Your know-how: You have a commercial training (e.g. bank merchant/wife) or equivalent qualification and are interested in for the topic of settlement. You bring knowledge of termination, receivables and efficient customer communication, have practical experience in the customer service of a bank and are familiar with Mahn or Payment processes. You have very good knowledge the systems of the bank (especially OSPlus), good MS Office knowledge and a good IT confession. A pronounced service orientation. You will show a high level of commitment, commitment and flexibility, and you will end-to-end work on settlement activities. Once it becomes difficult, this is an additional incentive for you to find a satisfactory solution. A structured way of working with a view to the whole: good time management, open communication and team skills are for you Of course. You identify and prioritize the daily tasks. To help: You like to think in a solution-oriented manner and will be happy to actively introduce your ideas and experiences to optimize process grinding. We appreciate a working environment of diversity based on justice and mutual respect. We look forward to all applicants regardless of nationality(s), ethnic and social origin, religions, sexual orientation and gender identity, age or gender, and people with disabilities.

flexible and mobile work - temporarily also in EU countries exciting and diverse tasks with great team spirit Training and future-relevant qualification individual development and career paths 30+ holiday days Duz culture/ no dress code Offers for staying healthy Driving allowance (ÖPNV), JobRad or Pluxee Benefits Card Extras such as asset-effective benefits