Schlosshotel Bad Wilhelmshöhe | Germany | 34xxx Kassel | Permanent position | Full time | Published since: 29.06.2026 on stepstone.de
Assistant Front Desk Manager alternatively Reception Supervisor (m/f/d)
4* Superior Schlosshotel Bad Wilhelmshöhe Conference & Spa in Kassel The Schlosshotel Bad Wilhelmshöhe Conference & Spa in Kassel is a house of the 4 star superior category and has 130 modern rooms and suites, a hotel bar and an outdoor restaurant. With high regional and international cuisine, we enchant our guests and seek – YOU – for our dynamic team. 14 meeting and banquet facilities up to 300 people, as well as the event location relaunch with Skyline views over Kassel, complete our banquet offer. Our location in the midst of the UNESCO World Heritage Site, Europe's largest mountain park - in the immediate vicinity of the castle - predestines us as the perfect venue for conferences, conferences, seminars, as well as weddings and offers the perfect ambience for concentrated and creative work. In our wellness and spa oasis no spa wishes remain open. If you also want to become part of this successful team, you will come to us from the next time possible.
Type of employment: Full time
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Your tasks • Your profile • What we offer
Fun in dealing with people
Check in and check out of our guests (in peak hours)
Delivery creation for the Logis area, confirmations of reservations (in control function and as assistance in peak times)
General guest correspondence and with the sales and business partners, incl. contract conclusion
Accounting and cash management
Ensuring smooth running, creating checklists and To Do lists
Professional and friendly care of our guests
Support, co-leading and development of the entire front office team (12 employees + 3-4 trainees)
Participation in Head of Division Meetings incl. Help in planning sales, events, budget
Staff training, staff recruitment in cooperation with the hotel management and reception management
Manager on Duty Services
Successfully completed training in the hotel compartment or similar professional experience, cross-comers with previous knowledge in the hotel industry are welcome good knowledge of English, very good knowledge of German Friendly and positive appearance, team player and role model good handling and a well-kept appearance Pro-active work and thinking Security in correspondence and good computer skills (MS Office, PMS) Guest and service-oriented thinking as well as good communication skills and negotiation skills in dealing with our national and international guests Flexibility and trustworthiness
A secure workplace (was it also in corona times) in a dynamic and successful company with competent and motivated employees Cooperative leadership style with great focus on teamwork Fun at work in a collegial and successful team with flat hierarchies Nice bosses who didn't forget that You were azubis, knowing everyone had a private life. You're never alone in the layer and you always have at least. a colleague on the side! Pauses can be taken & there is no unnecessary stress. Regular working hours Free space for passion, creativity and ideas Individual personnel development and support, self-realisation and fair promotion opportunities Above-average salary and bonuses Special prizes for you, your family and friends Accommodation and catering can be provided for the first months asset-effective benefits
Location
 | Schlosshotel Bad Wilhelmshöhe | |
| Kassel | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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