freenet DLS GmbH | Germany | 70xxx Stuttgart | Permanent position | Full time / Home office | Published since: 12.01.2026 on stepstone.de
Clerk or Expert Fraud Prevention and Receivables Management (m/f/d)
freenet offers an extensive portfolio of mobile, Internet and TV entertainment. Online as well as in around 520 own shops, every customer gets the ideal solution for his digital life. We advise Germany personally, independently and individually. For our Stuttgart location we are now looking for active support in full time: Senior Consultant (m/d) THE WORK Do you enjoy varied tasks in fraud prevention, are you happy to work with modern systems in operational processes and are you happy to communicate? Then you're right with us. We offer you a safe workplace with nice colleagues and exciting tasks. .
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Your tasks • Your profile • What we offer
Assessment of risks for private and business customers, in particular in the new customer business Technical examination of application and legitimation documents and use of external and public information sources (e.g. information such as Schufa, Google Earth) Own decision on the scope of use of customer accounts and contractual relations, including limitation of services, blocking or rejection of other products Identification of abuse and fraud attempts and derivation of appropriate measures to minimise potential damage Processing of telephone and written requests from customers and call center agents (Inbound) Introduction of observations and suggestions for the continuous improvement of processes and systems
Completed commercial or technical training, ideally complemented by relevant professional experience in the area of Fraud Prevention Quick conception, analytical thinking and strong sense of susceptibility and potential fraud scenarios Interest in products in the digital lifestyle environment Teamability, Responsibility and Careful, Structured Operation Process-oriented thinking and self-initiative ready for shift work (including weekend and night shifts)
Good transport Grant to the Deutschland-Ticket Staff martphones Benefits for employees Mobile work Free parking
Location
 | freenet DLS GmbH | |
| 70563 Stuttgart | ||
| Germany |
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