Program Manager (m/f/d)

As Program Manager, you take end‐to‐end responsibility for complex, multi‐year ERP/CRM transformation programs across Europe Africa. You act as the central point of contact for program sponsors and ensure alignment between business, IT, and external partners. Program Leadership & Governance Act as single point of contact for Program Sponsors across the Europe Africa region Co‐manage overall program plan, timeline, budget, and vendor deliverables together with the external system integrator Prepare and lead SteerCo meetings, including reporting, decision papers, and escalation topics Stakeholder & Vendor Management Ensure alignment across central functions, operating units, IT, external vendors, and country leadership Steer and challenge external partners on proposed solutions and delivery quality Confidently facilitate decision‐making with senior executives Transformation and Rollout Execution Coordinate cross‐functional and country for ERP/CRM/FSM template design Facilitate design workshops and validate vendor deliverables Build, drive, and execute the rollout roadmap, sequencing countries and deployment waves Manage risks, dependencies, and issues with clear mitigation and escalation paths

We are looking for a candidate who meets the following qualifications: Educational background A degree in Engineering, Business Administration, or a related field is preferred. Experience 8+ years of experience in large‐scale ERP and/or CRM transformation programs Proven track record in managing complex, multi‐year global or regional programs Experience steering system integrators and external vendors Skills Solid understanding of ERP/CRM architectures, integrations, master data, and workflows Strong communication skills, calm under pressure, structured and politically aware Ability to balance global standards with local business needs Languages Fluent in English German and French are a plus Personal Attributes High degree of independence in managing tasks within general target guidelines. A proactive, ''maintenance-oriented'' mindset focused on stability and continuous process optimization. Ability to work effectively in a remote or decentralized team setup.

Health and Safety standards and a wide range of health promotion and healthcare activities Flexibility –We support, for example, through flexible yet regulated working hours and remote working options Compensation & pension – Fair working conditions, competitive compensation, following “Collective Agreements” and support with pension schemes Collaboration & diversity –Collegiality is of importance huge – we treat everyone with respect and appreciation Development –Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally Creative leeway –We offer an environment in which you can try out new solutions in a no-blame-culture Sustainability –We act with responsibility and environmental awareness Work environment –We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets

We value diversity

At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world supply, sexual orientation, disability, marital status or any other protected characteristic or status. Do you have a disability and would like to work with us? Then we look forward to your application! As a signatory of the Charter of Diversity, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not completely barrier-free yet, we are working every day to improve ourselves. Let's overcome barriers together and work on individual solutions that work for you. .