Webasto Group | Germany | 17xxx Neubrandenburg | Permanent position | Part time - flexible / Full time | Published since: 31.12.2025 on stepstone.de
Service Administration Specialist (w/m/x)
We are looking for reinforcement in Quality Management. Join our team in Neubrandenburg as Service Administration Specialist (w/m/x) Webasto Group | Neubrandenburg | from now on Make individual mobility enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the industry's change through know-how and forward-looking solutions. Here we want to make mobility usable with all the senses and work for more comfort, wind in the hair, the perfect temperature in every season as well as driving with good conscience – for a safe and sustainable future. We fulfill mobility with joy – are you there? Quality is not only a word at Webasto, but a philosophy. Particular emphasis is placed on highest product and service standards to meet the expectations of our customers. Quality management is firmly anchored in the Webasto projects from the beginning to the end and not only takes on control but also, above all, an important support function. .
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Your tasks • Your profile • What we offer
We are looking for reinforcement in Quality Management. Join our team in Neubrandenburg as Service Administration Specialist (w/m/x) Webasto Group | Neubrandenburg | from now on Make individual mobility enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the industry's change through know-how and forward-looking solutions. Here we want to make mobility usable with all the senses and work for more comfort, wind in the hair, the perfect temperature in every season as well as driving with good conscience – for a safe and sustainable future. We fulfill mobility with joy – are you there? Quality is not only a word at Webasto, but a philosophy. Particular emphasis is placed on highest product and service standards to meet the expectations of our customers. Quality management is firmly anchored in the Webasto projects from the beginning to the end and not only takes on control but also, above all, an important support function.
Receive incoming requests from dealers and service partners via phone and email Customer advice regarding Webasto products, technical problems and services Documentation of requests in Webasto systems (CRM) Replacement and Application of Question Guides for Standard Requests Processing of data for internal tracking of problems Participation in training to continuously expand knowledge
Completed technical training (m/x) or master (w/m/x) Professional experience in the technical field, ideal in the automotive aftermarket Experience in handling documentation systems (e.g. CRM) Communicative skills, safe handling of customers on the phone Interest in continuous improvement of customer approach and further training English knowledge
Assets Christmas and holiday money Private University of Applied Sciences Granted canteen or inexpensive menus Free parking In principle, all positions at Webasto are part-time. Applications for suitable people with difficulty are expressly desired. .
Location
 | Webasto Group | |
| 17033 Neubrandenburg | ||
| Germany |
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