Assistant to the Head of Customer Center West (m/f/d)

Our customer center West manages more than 21,000 rental apartments, from classic stock to shopping objects to new buildings and quarters in the Berlin area. As the largest customer centre in degewo, we are in close contact with our tenants, listen, advise and find solutions together. Our work is characterized by communication at eye level, the demand for sustainable management and the goal of securing affordable living space and continuously developing our diverse quarters.

Be part of our team, help shape the future of the city and support us in providing social value for Berlin.

Reception, Service & Information: You receive and control visitors in the customer center, serve guests, provide appropriate information to employees and third parties and are central contact persons for professional concerns with forwarding to the relevant specialist employees. Organization, administration & correspondence: You process post-in and outgoing, perform reimaginals, perform the correspondence of the KC leadership as well as simple correspondence, maintain mass stock data, create statistics and evaluations, and manage office materials and forms. Date, Meeting & Meeting Management: You plan and coordinate appointments for the KC leadership, organize internal and external meetings including documents and protocols, work with tenants and tenants council meetings as well as tenants and support in the rental of the social rooms. Deposit, Personal Coordination & Presence Control: You build a structured deposit system, run the files of the KC leadership, coordinate holiday plans, implement shift plans and holiday plans and coordinate attendance, representations and messages to teams and personnel department.

Qualification: You have completed commercial training, for example as a merchant for office management, or have equivalent knowledge with multi-year professional experience. Expertise: You bring experience in housing and have application-related IT skills, especially in PowerPoint. Personal competencies: You convince by a service-oriented, structured and reliable operation as well as a safe occurrence in dealing with different contact persons. Language competence: You master the German language at a professional level and can safely move into meetings, presentations and written correspondence.

Compensation & Extras We pay according to the housing contract with holiday and Christmas money. In addition, we offer an occupational pension scheme, a private accident insurance, success-related special premiums and 50% grant to the BVG or Germany ticket.

Professional perspectives & training We accompany you on your personal career path and support you with good training and training opportunities.

Harmony between profession, family & leisure Our full-time week is 37 hours in a flexible sliding time model with the possibility of working up to 50% on the mobile. On 30 days holiday and work free on 24.12. + 31.12. you can look forward to three more days of holiday you can get through payment conversion.

Our corporate values & corporate culture Whether it's a team event, an employee party or a sporting event - a real we culture is lived with us. We are particularly proud of this: our average company membership is 13 years.

Health promotion & well-being Your workplace is modern and ergonomic with height adjustable tables. For this purpose, a service bike promotion with JobRad as well as various health services such as influenza protection vaccination, medical check-ups, yoga courses. Our canteen offers a varied subsidised breakfast and lunch.

More plus points waiting for you As a municipal housing company, we offer a future-proof workplace in the heart of Berlin. You benefit from benefits for a variety of offers with our corporate benefits and can take advantage of the extensive range of advice and support offered by INSITE interventions.

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