BMW Group | Germany | 70569 Stuttgart | Full time | Published since: 01.10.2026 on stepstone.de
Serviceberater (w/m/x)
BUSINESS: SAVE THE FEEDBACK. Our aftersales teams make the difference every day – with their passion, business sense, their communications talent and their sense of what makes our customers happy. And all this in an environment that does not limit personal developments and rewards engagement through appreciation, but also with generous benefits. In the aftersales at BMW Stuttgart Vaihingen we provide excellent service and a professional customer experience. We accompany our customers competently throughout the entire service process and continuously develop our processes and quality standards. .
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Your tasks • Your profile • What we offer
You advise and maintain our customers: professionally for service, repair technology and cost-effectiveness. In addition, you are responsible for order processing, accounting and the receivable management of your orders. In addition, you will advise you on uncovered repair potentials, matching accessories and other services. Here you create cost proposals and control the handling of warranty and cunning requests. In addition, you actively contribute to the optimization of our processes and quality standards.
Completed commercial or technical training. Multiannual professional experience in the car house or in an upscale service environment. Embossed communication skills, high service orientation and enthusiasm for customer contact. Joy in team collaboration. High performance and durability. Excellent IT affinity and high quality awareness. Very good knowledge of German and English, ideally further language skills.
Outstanding projects with which we jointly shape the mobility of tomorrow. Various personal and professional development opportunities. Attractive, fair and efficient remuneration. High job security. Annual special payments such as holiday money, Christmas money and profitsharing. Flexible working time including 6 weeks of annual leave and overtime compensation. Discounted BMW & MINI conditions. Many other benefits see bmw.jobs/what we offer Start date: 01.11.2026 or by agreement Working time:Full time
You can find helpful tips about your application and the application process here. We at the BMW Group attach great importance to equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience and skills of the applicants:inside. More here. .
Location
 | BMW Group | |
| 70569 Stuttgart | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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