Serviceberater Aftersales (w/m/x)

BUSINESS: SAVE THE FEEDBACK. PARTICIPATION Our aftersales teams make the difference every day - with their passion, business sense, their communications talent and their sense of what makes our customers happy. And all this in an environment that does not limit personal developments and rewards engagement through appreciation, but also with generous benefits.

In the service area of BMW Saarbrücken we create a first-class customer experience for service, repair and individual care. With a high level of expertise, quality and customer orientation, we ensure that all service processes are handled professionally and economically.

What do you expect? You advise and maintain your customers: professionally on service questions, repair technology and economically sensible solutions. In addition, you are responsible for order processing, accounting and the receivable management of your customer orders. In addition, you will advise your client to uncovered repair potentials as well as to acquire accessories and services. In addition, you control the handling of warranty and cunning requests and create accurate cost proposals. Finally, check the work done, the quality and cleanliness of your customers' vehicles.

What are you doing? completed commercial or technical vocational training with a corresponding additional qualification. Relevant professional experience in service consulting or aftersales environment. High social competence, strong communication skills and self-initiative. Customer-oriented and cost-conscious thinking and acting. High quality awareness, commitment and reliability. Good knowledge of German and English. Class B licence. Would you like to introduce your customer orientation and service competence in a responsible function in the aftersales? Then apply now. Note: Please apply exclusively online through our career portal. Applications on other channels (including e-mail) cannot be taken into account.

What do we offer you? Outstanding projects with which we jointly shape the mobility of tomorrow. Various personal and professional development opportunities. Attractive, fair and efficient remuneration. High job security. Annual special payments such as holiday money, Christmas money and profitsharing. Flexible working time including 6 weeks of annual leave and overtime compensation. Discounted BMW & MINI conditions. Many other benefits see bmw.jobs/what we offer

Start date: 01.02.2027 or by agreement Working time: Full time Job reference: 197166