Key Account Manager Internal Sales - Technical Sales (m/f/d)

We develop and manufacture fitting solutions for doors, windows and gates – precise, reliable and functional. Our products are used daily, often of course. That's what makes their quality so important. If you are looking for a position where you can count and you want to participate in high-quality technical solutions, you are right with us. You are the central contact person for our key European customers and actively accompany them from initial contact to technical advice and offerings to successful order processing. You take over the responsible collection and follow-up of all requests and orders in our ERP system and thus ensure a timely delivery. You carry out the entire customer-oriented communication, process professional queries and manage the complaint to ensure high customer satisfaction. In close cooperation with internal specialist areas such as technology and logistics, you develop tailor-made solutions and provide valuable impulses for the further development of our products and market strategy.

You have successfully completed a commercial or technical training. You have at least five years of professional experience in the internal sales service, ideally from the construction subcontracting industry or technical trade. You are characterized by a good understanding of customer needs and economic relationships; Knowledge in the area of lock and fitting technology is a plus. With your structured, independent way of working and your sovereign appearance, you can also keep an overview in demanding situations. You are able to team and provide a professional and binding handling of customers: inside and inside interfaces. You communicate safely in German and English; Knowledge in another foreign language is advantageous.

Travel & education: You are entitled to a 30-day holiday as well as the possibility of educational leave for your personal development. Onboarding: We secure your successful start through an individually tailored training program and promote your development. Team culture: Become part of a well-established team that is characterised by a high level of unity and long-term cooperation. Health & Extras: Benefit from numerous corporate benefits and offers of our premised health management, e.g. e-bike leasing or health days. Location: Your workplace is centrally located in the key region with good connections to Düsseldorf, Essen and Wuppertal. .