Quantum Leap Germany GmbH | Germany | 50xxx, 51xxx Köln | Permanent position | Full time | Published since: 28.01.2026 on stepstone.de
SHK Customer Service Manager (m/f/d)
Marc Schmitz GmbH in Cologne is a modern SHK specialist company with a focus on innovative environmental and heating technology, energy consulting as well as individual bathroom and electrical solutions. As part of the VDK Group, we offer you security, perspective and development – in a family environment with strong team spirit and short paths. .
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Your tasks • Your profile • What we offer
Technical and disciplinary management of the SHK customer service Application and capacity planning of service technicians Ensuring high service quality and timeliness Contact for customers, employees and external partners Optimization of processes, processes and service concepts Support in offering calculation, yields and billing Close cooperation with management and project management
Complete training in the SHK sector (e.g. plant mechanics SHK, master, technician) Multiannual professional experience in customer service / service area SHK leadership experience or desire to take responsibility Organizational, enforcement and customer orientation Self-employed, structured working and economic thinking Safe, friendly appearance to customers and employees driving licence class B
Unlimited employment contract – we rely on long-term cooperation Performance-friendly, attractive remuneration A possible 4-day week – modern working time models for more balance A motivated, collegial team with real hands-on mentality Modern tools, digital processes and short decision-making A safe workplace with development and ascent possibilities within the VDK company group
Location
 | Quantum Leap Germany GmbH | |
| Köln | ||
| Germany |
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