Customer Advisor for Railway Customers (m/f/d)

Our team Commercial/Industry in Hamburg is looking for a reinforcement at the next possible time Account Manager (m/w/d) We are a medium-sized insurance broker who was founded in Hamburg in 1971. Our customers come from the fields of trade, production, shipping and logistics, and You appreciate our professional, occasionally also somewhat unconventional approach. Since May 2022, the companies of the Karl Köllner Group are part of the Aon Group. Your competence area Advice and support of customers in the area of Railway Cooperation in the development of needs-based care strategies Support for expanding existing customer relationships Control of the implementation of customer specifications or compliance with SLAs Individual preparation of offers and concepts Support in attracting new customers Self-employed analysis including Aon resources and evaluation and further development of existing and alternative cover concepts Close cooperation with client service managers appointment and presentation preparation as well as introduction of impulses for customer presentations; Conflict Management Support Support in the planning and implementation of company-internal projects Developing standards for quality assurance Moderation and support in cross-departmental tasks with adjacent service areas (e.g. Legal) Ensuring the topicality of customer information in databases and customer records Cooperation with the International Aon Global Areas and Promotion of Internal and Extensive Information Exchange Your profile Completed academic training, ideally with insurance background, or comparable knowledge through appropriate professional experience Very good expertise in industrial insurance and several years of professional experience in the business field Representative business understanding, entrepreneurial thinking and acting as well as good contacts in the industry High sales motivation and presentation security as well as the ability to communicate with decision-makers of all levels Strength of conviction, sovereign appearance and conceptual and strategic thinking High social competence, team capacity, sense of responsibility, accuracy and reliability Strong service orientation, high quality awareness, self-initiative and commitment readiness to frequent travel Very good knowledge of German and knowledge of English in word and writing Good MS-Office knowledge as well as AI knowledge and the willingness to stay at the current stand We offer Flexible working time design through sliding time and our modern concept for mobile work Attractive development opportunities and support your professional and personal development 30 days of holiday and special holidays in special events occupational pensions and favourable conditions for various insurance solutions (e.g. incapacity, liability insurance, dental insurance) Grant to the German ticket as well as access to employee rebates, to the private JobRad-Leasing, to the GymPass cooperation, to company sports groups and to many other benefits An inclusive corporate culture is important to us and we are committed to equal opportunities and respectful interaction with each other. We welcome all applications – regardless of ethnic origin, age, gender, disability, sexual identity, worldview or religion. We look forward to meeting you!

Contact person:in Karl Köllner GmbH Insurance broker Marina Kudenholdt

Mail: karriere@aon.de

Location: Hamburg | Company: Karl Köllner GmbH Versicherungsmakler | Reference: 12100