Business Analyst (m/w/d) Customer Portal

We'll take care of that. Working at the WERTGARANTIE Group. We see ourselves as a sustainable lifestyle insurer for household appliances, smartphones, bicycles and e-bikes, e-scooters, gardening and hearing aids. All everyday companions are in our best hands.

Over 1,300 employees we offer safe, varied jobs in more than 30 specialist areas and actively promote personal and professional development. Our benefits and our commitment to well-being make us a strong and caring employer.

Sustainability means for us to act responsibly and foresightly – in all business areas, in dealing with the environment and with our employees and fellow human beings. We combine economic success with ecological, economic and social responsibility.

Analysis, coordination and documentation of technical and technical requirements with a focus on customer benefits and the benefits for the specialist departments Supporting the implementation by developers and communication with stakeholders and all project participants Collection and formulation of the requirements of the specialist departments and their timely implementation Identification of potential improvement in existing processes and support in their optimization

Basic understanding of technical processes and IT processes and ideally knowledge of modern system architecture (especially microservices, web services and API) Knowledge of classical and agile project management methods, in particular with Kanban and Scrum as well as in process management methods Safe handling of common tools in an agile project environment (e.g. Atlassian Tools, Figma, MS Project, Slack, Zoom, Teams, Miro) Basic knowledge of business model development, quality management, assessment of economic indicators and cost-benefit analyses German knowledge at a level that is secure for negotiation

We value what counts for you – sustainable, fair, flexible

Value Annual closing ceremony, Business celebration, Jubilee celebrations, Birthdays: We take every opportunity to celebrate our small and great success together. One of the biggest differences between us and other companies is personal interaction.

Total We reward your commitment with an annual holiday and Christmas money.

Work-life balance We live flexibility and therefore make flexible working time models possible in many areas. In addition, you can enjoy 30 + 1 day holiday per year.

Sustainability We mean it seriously and constantly develop our sustainable products and procedures. You benefit from your contribution to climate protection and business success in the form of a sustainable and success-based bonus system. We also support sustainable mobility with the German ticket and bicycle leasing.

Health Hansefit, massages or influenza vaccinations – We strengthen you and your health.

Development We learn and grow together: we are open to you the needs-oriented, individual development and further training opportunities.

Discover our other Benefits. JOBV1_EN