Quereinstieg System Engineer Print Support (m/f/d)

We are an IT service provider with headquarters in Dortmund, locations in Oberhausen, Hagen and Hanover and service centers in Herdecke, Hamburg and Munich. Our specialty: sustainable and scalable solutions for the digital office everyday. Our customers: from small businesses to large companies. Our mission: maximum customer satisfaction and a valuable contribution to environmental protection through the use of resource-saving technologies. Who are we looking for? Technical experts: in order to ensure that our systems run optimally and achieve a significantly longer service life due to expert maintenance. This allows you to combine quality standards, sustainability and strong service, which will lift us out in the market. Support us as System Engineer Print Support (m/w/d) at our location in Dortmund.

Change your Career @ GREEN IT - Do you want to change professionally or further develop your technical skills? Then you have the opportunity to do it with us. Our internal training takes place at our main location in Dortmund and prepares you optimally for your use in the technical support of an IT system house.

Pre-qualification of service requests Error analysis and disorder via remote – mainly in the print area Connection of print systems in the customer environment via remote Interface to Sales and System Engineers in Field Service Creation of cost proposals and their follow-up Ordering service partners

A successfully completed training as a specialist for system integration, IT system electronics, or a comparative qualification in IT First professional experience in customer service, IT Service Desk or 1st Level Support is mandatory Experience in network connection, driver installation, scanning device and remote support Advantage: First professional experience and product knowledge in print area A very good expression and good knowledge of German in word and writing Service-oriented thinking and no bareness before telephone A high IT affinity and interest to continuously expand your IT knowledge

Development possibilities: In addition to personal development, our GREEN IT Campus offers you a wide range of training courses Workation: With us you can combine ''Work' and 'Vacation'' and work on a beautiful place, discover new cultures and be productive Homeoffice: up to 3 days after consultation Family-friendliness: up to 150 € KITA grant as well as a family, collegial and respectful working environment with open discussion culture and flat hierarchies Occupational pension: We support you in providing for your future and building an attractive supplementary pension Assets Benefits for employees: You will receive attractive employee discounts from well-known brands through our Corporate Benefits Portal Mobility: You get the opportunity for bike leasing Dogs at work: Your dog is cordially welcome to us and embellished your work colleague: Health: Beneficiary gym contributions and regular health days and employee events Diversity enriches our team – so we place great emphasis on open and non-discriminatory corporate culture. Regardless of cultural or social origin, religion, age, worldview or sexual identity: We encourage equal opportunities and welcome applications from people of all backgrounds and perspectives. .