Transdev Vertrieb GmbH | Germany | 72xxx Tübingen | Permanent position | Full time | Published since: 17.02.2026 on stepstone.de
Team leader for our testing personnel on the train (m/f/d)
Transdev GmbH, based in Berlin, is the largest private mobility provider in Germany with around 8,700 employees and a turnover of around 1.5 billion euros. With our modern vehicles, our subsidiaries in the railway and bus sector bring about 220 million passengers a year safely and comfortably to their destination. In addition, Transdev in Germany is the second largest service provider in the distribution of tickets and organizes individual mobility offers adapted to the customer. Transdev in Germany is part of the global Transdev Group, one of the leading international mobility service providers based in Paris with more than 105,000 employees in 19 countries and the shareholders of the owner-managed RETHMANN Group (66%) and the Caisse des Dépôts (34%).
To strengthen our team in Baden-Württemberg we are looking for the next time: Teamleiter (m/w/d)
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Your tasks • Your profile • What we offer
Professional and disciplinary guidance of the test staff in daily use stratification of the test staff taking into account operational requirements, working time arrangements and personnel availability Planning, organisation and monitoring of the control procedures according to operational requirements Active participation in ticket controls (approximately 2 days/week) and model function in the operational service Contact person for employees on professional and organisational issues Instruction, incorporation and support of new team members Ensuring compliance with transport conditions, service instructions and quality standards Deescalating intervention in conflict situations with passengers and support of the team in difficult situations Documentation of operations, special events and performance results Supporting the team management of the customer center and the local management in various topics Participation in the further development of workflows and training contents
You bring experience in a leadership or role model function, for example as a team leader or shift leader and ideally with professional experience in the service, safety or transport sector You have the ability to direct, motivate and support employees in a situation-oriented manner Your strong customer orientation, service readiness and communication strength characterize you Your well-kept, friendly appearance as well as your high commitment, your sovereign and deescaling appearance towards passengers and employees make you a valuable contact person A high sense of responsibility, enforcement and decision-making power, even in challenging situations, are of course for you You are flexible and ready to work in changing layers – even at night and weekends – Good knowledge of German in word and writing and other language skills are advantageous
Occupational pension Corporate Benefits Services A safe workplace Development and training programmes Jobrad Pep Express EAP - external support in different situations
Did we awaken your interest? We want to meet you! Send us your meaningful application documents incl. Writing and your payroll. .
Contact
 | Transdev Vertrieb GmbH | |
| Reigate & Banstead Platz 1, 72072 Tübingen | ||
| Germany | ||
| show e-mail |
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