Team Leader (m/w/d) Customer Service Property Insurance

CHECK24 is Germany's largest comparison portal. We are market leaders because our customer satisfaction is always the first. And we keep growing with you. You already have experience in managing a team and can handle different characters? Do you want to go your next career step and want to develop digital solutions in the insurance sector? Then you are right with us! With us you have the opportunity to join as a deputy team leader, or directly take over the leadership of a team of 10-15 people. Do you want to know more about the position? Please book an appointment for a discussion at https://bit.ly/4d1NlpI We are looking forward to your application as a team leader (m/w/d) customer advice at CHECK24 Comparative Portal for Sachversicherungen GmbH.

Professional and disciplinary leadership: You run a customer advisor team with different personalities and strengths Day Business: You take control of day-to-day operations and are responsible for consulting our customers (m/w/d). Keeping our KPIs in mind Continuous quality assurance: You ensure that performance specifications are complied with and ensure a high level of resolution quality in your own team Process optimization: You drive the continuous optimization of processes and processes Employee development: You pass on your expertise in regular employee coaching and training to further improve our customer advice

Proven leadership skills: You have successfully managed teams and understand how to promote different personalities and form a powerful team Commitment and flexibility: You are adaptable, you like to work in the team and bring a solution-oriented working with you Insurance knowledge: You have first experiences in the insurance industry and the willingness to develop yourself. Ideally, you bring an education or training in the insurance or banking sector (e.g. as an insurance businessman, specialist, specialist) Strong customer orientation: Your focus is always on the satisfaction of our customers, and you are all committed to surpassing their expectations Communicative skills: You convince with your secure conversation with customers and understand how to communicate complex topics in a comprehensible way. In addition, make sure your team is always well informed and motivated

The best of both worlds: CHECK24 combines all the advantages of an established online company with Startup Flair – We plan long term and at the same time you have the opportunity to actively shape processes Personal growth: A broad training catalogue and specialized personnel development support you on your individual career path Attractive salary package: In addition, we offer attractive vouchers for a variety of CHECK24 products, a generous support in occupational retirement provision and a very good cost share in the EGYM Wellpass Work-Life-Balance: We work closely on site from Monday to Thursday. On Friday there is a possibility for mobile work. In addition to 28 days of holiday, you can take up to 10 days of unpaid vacation We equip you: ergonomic workstation with modern equipment (such as MacBook, as well as additional screens) and height adjustable table CHECKito Spirit: A loose working environment, duz culture, regular drink-outs and cool team events await you! For the break between lure table tennis table, playstation room and our roof terrace overlooking the skyline Food & Drinks: The whole week of work is available for free office lunch, fresh fruit, hot and cold drinks and a selection of different types of cereals are of course with us! Sustainable mobility: Our central location allows easy access by public transport or bicycle – we offer you a free Germany ticket and promote your company bike leasing JOBV1_EN