Customer Success Manager (m/f/d)

You build existing customer relationships by implementing and successfully introducing the myWBG-Pooling Portal to customers You advise customers on interface solutions and sell additional digital services You coordinate and accompany system connections between customers and WBG Pooling You work closely with the sales service to identify and exploit cross-selling and upselling potentials in the existing customer base You enter and support our customers in the use of the myWBG-Pooling Portal You conduct contract negotiations and successfully bring contracts to completion You create evaluations, reports and statistics to support business decisions You analyze existing processes and develop optimization potentials You support our team at trade fairs and events and represent the company professionally

You have a successfully completed commercial training, an economic study or a comparable qualification You convince with your sales strength and your strong sense of customer needs You have a strong communication capability and will be able to perform safely in presentations You bring high IT affinity and a basic understanding of ERP systems with You have good English skills. Other foreign language skills are a plus You are sure to use MS Office as well as digital applications You draw your attention through analytical thinking and a high degree of organizational skills You work reliably, flexibly and independently You are ready to travel and have a class B driving licence

Flexible working time model possible in many areas of activity Ergonomic jobs/ resources Free operational health insurance Grant for Hansefit membership Weekly fresh organic fruit and organic vegetables Submit to the lunch table Attractive online discount on corporate benefits Childcare allowance Offers in the company's employee shop with annual credits Bonus systems Recovery aid Cycling leasing Offer of sustainability projects and corporate events