DATAGROUP | Germany | 55xxx Ingelheim am Rhein | Permanent position | Full time / Home office | Published since: 03.12.2025 on stepstone.de
Teamleiter (all genders) – Field Service Public
DATAGROUP is one of the leading German IT service providers – thanks to our dedicated team. Our passion for technology and innovation enables us to deliver reliable IT services to our customers. We offer you a captivating and demanding area of responsibility in an innovative company. An open enterprise culture, individual training opportunities and a wide range of development opportunities mean a job tailor-made for you and your life. To support our “Support Services” department, we are looking for Team Leader (all genders) – Field Service Public
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Your tasks • Your profile • What we offer
General responsibility for the Team Field Service – Public (Planning, Development, Architecture, Operation, Quality Assurance, Service and Maintenance) Support of Service Delivery & Bid Management for Pre-Sales activities on-site customer appointments as well as professional responsibility in tenders Head of IT projects in terms of time and cost-effective implementation IT budget responsibility and control Control of the agreed SLAs, KPIs and monitoring of the operation with regard to monetary and functional parameters Ensuring proper performance Service implementation, i.e. implementation of the necessary customer-specific internal processes for performance (including escalation management) Expansion of customer business
Successfully completed studies in the field of computer science, BWL or comparable training with relevant professional experience in a leading position Good technical understanding in the Microsoft-365 and support environment Knowledge of ticket systems and ITIL are desirable Embossed analytical thinking, structured and systematic working Professional and sovereign appearance including moderation High enforcement leadership, based on convincing communication and strong social competence Strong target and result orientation Very good knowledge of German and English in word and writing
Work-Life-Balance: Flexible working hours as well as mobile work for optimal reconciliation of work and private life Recreation period: 30 days vacation per year and additional work-free days on 24.12. and 31.12.2025 Attractive remuneration: Annual salary and bonus round as well as employee-funded occupational pensions Efficient cooperation: Flat hierarchies with duz culture and short distances Latest hardware: MacBook or Windows laptop as well as iPhone with dual SIM Future security: permanent employment contract in a future-oriented IT company Career and development: Individual support through our track model, our planned training catalogue and regular development talks Mobility: Cars for private use – also available as electric vehicle Modern working environment: state-of-the-art offices with ergonomic equipment in a central location with direct connection to bus and train Parking: Free parking nearby Sustainable mobility: allowance for a job-cycle Team and Events: Stadium Experience Mainz 05, Summer Festival, Bowling, Online-Quiz and more
Location
 | DATAGROUP | |
| 55218 Ingelheim am Rhein | ||
| Germany |
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